Subject: Re: English Language Test - Chaitali Mondal
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Sat, 23 Apr 2022 06:32:46 -0700 (MST)

stay in West Bangal,cannot relocate 

From: "Deeksha Dadu" <[email-masked]> 
To: "aishwarya jaiswal" <[email-masked]> 
Sent: Saturday, April 23, 2022 6:05:33 PM 
Subject: Fw: English Language Test - Chaitali Mondal 

interview 

From: Chaitali Mondal <[email-masked]> 
Sent: Friday, April 22, 2022 3:26 PM 
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; [email-masked] <[email-masked]>; [email-masked] <[email-masked]> 
Subject: English Language Test - Chaitali Mondal 

	
	
			Foreign Language Screening Test 
		
	Name 	Chaitali Mondal / (+91) 9800194786 / [email-masked] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Dear Sir, 
We are really sorry for your unpleasant experience with us. We are sorry to say that our courier service provider failed to deliver the order to your location unfortunately because of the wrong address. 

We would request you to please place the order kindly once again by choosing the correct address. 
Thank you. 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Sorry for the inconvenience & your dissatisfaction with the product,We try our best for customer satisfaction.Our courior guy will pick the product in 2-3 business days please keep the bill with the product.