Subject: Fw: Tech Support Candidate - VAIBHAV VAIBHAV
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Sat, 23 Apr 2022 12:43:41 +0000

no
________________________________
From: VAIBHAV VAIBHAV <[email-masked]>
Sent: Friday, April 22, 2022 8:42 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - VAIBHAV VAIBHAV

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    VAIBHAV VAIBHAV
E-mail  [email-masked]
Phone Number    (+91) 9027091964
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Modinagar
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP
AD, SCOM, STABLE NET, END POINT SECURITY
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        MIND, NOIDA     Technology Engineer     Immediate Joining       30000 INR
Previous Employer 1     SINYAR, LLC, DUBAI      Electrical Engineer     September 2015  2500 AED
Previous Employer 2     NA      NA      NA      NA
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  In this case we use the proxy server means use proxy ip to open that particular url and also use https://www.ndtv.com after that we use proxy ip.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Open the BT in our phone and also open BT device then discover and search the device then connect it.
What according to you makes you a good candidate for customer service or technical support job? We full support to customer with fully satisfaction for customer and resolved the issue of customers as soon as possible.
On a scale of 1 - 5 please rate your fluency in spoken English  4