Subject: Re: English Language Test - Shailendra Kumar
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Sat, 23 Apr 2022 05:41:03 -0700 (MST)

stay in Bihar,can relocate,otherwisw average 

From: "Deeksha Dadu" <[email-masked]> 
To: "aishwarya jaiswal" <[email-masked]> 
Sent: Saturday, April 23, 2022 6:02:20 PM 
Subject: Fw: English Language Test - Shailendra Kumar 

interview 

From: Shailendra Kumar <[email-masked]> 
Sent: Friday, April 22, 2022 11:15 AM 
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; [email-masked] <[email-masked]>; [email-masked] <[email-masked]> 
Subject: English Language Test - Shailendra Kumar 

	
	
			Foreign Language Screening Test 
		
	Name 	Shailendra Kumar / (6252) 7369934216 / [email-masked] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Dear, 
Sir/mam,Sorry for the inconveniences caused .As I have checked in my system for the order handbag and noticed that your order is out for delivery but due to address mismatch,our courier service partner is unable to deliver the item.I kindly request you to provide accurate address with near by landmarks by replying to this email.So that I can forward this issue to logistics partner to deliver the item as soon as possible. 
Regards, 
Babyshop.com 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Dear Abdul, 
Sorry for the inconveniences caused.As I have checked that you ordered TV cabinet last week and now it has too many scratches on it after installing.So,I checked the order details and seen that this order have 14 days replacement and return policy.So,you can either choose replacement option if you want to replace your item or return and refund option if you want to get back your money.As your money is safe and secure with us. 
Regards, 
Homebox Team