Subject: Fw: Tech Support Candidate - Akhileshkumar Gupta
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Sat, 23 Apr 2022 12:39:21 +0000

no
________________________________
From: Akhileshkumar Gupta <[email-masked]>
Sent: Friday, April 22, 2022 8:36 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Akhileshkumar Gupta

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Akhileshkumar Gupta
E-mail  [email-masked]
Phone Number    (98206) 63817
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I live walking distance to office
Where do you currently live (area)      THANE
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Networking - advance
Hardware - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        PayCraft solution Pvt Ltd       Production support engineer     Working 25000
Previous Employer 1     Pinnacle infotech       Application support engineer    20-08-2021      18000
Previous Employer 2     Na      Na      Na      Na
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Open in this URL in enternet explore then write this URL.If we are getting error then we can reset app prefrance.etc
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1.power on blutooth device
2 . search blutooth device name in mobile phone blutooth search box
3.you can connect.
What according to you makes you a good candidate for customer service or technical support job? To resolve problems quacly
On a scale of 1 - 5 please rate your fluency in spoken English  5