Subject: Fw: Tech Support Candidate - Nirmit Krishnatray
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Sat, 23 Apr 2022 12:38:50 +0000

no
________________________________
From: Nirmit Krishnatray <[email-masked]>
Sent: Friday, April 22, 2022 8:11 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Nirmit Krishnatray

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Nirmit Krishnatray
E-mail  [email-masked]
Phone Number    (91) 9910413754
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Ghaziabad
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
MacOS
Networking - basic
Speakers & Audio
VoIP
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Asset online pvt ltd    Technology specialist   NA      30000
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1. Check my internet connection.
2. Reload the page.
3. Check the dsl and the modem.
4. If the fault is in wiring, contact the concerned person.
5. Check for the connection again and try to reload the page
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Open the bluetooth settings
Search for the speaker device
Pair the device with the mobile
Give all the permissions to the speaker
Start playing
What according to you makes you a good candidate for customer service or technical support job? I have experience in customer service as i have working under this profile for the past one year.
Patience and corporate behaviour plays an important role in this field which i currently inherit.
On a scale of 1 - 5 please rate your fluency in spoken English  4