Subject: Fw: Tech Support Candidate - SAYOOJ P Sayooj
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Sat, 23 Apr 2022 12:36:26 +0000

no
________________________________
From: SAYOOJ P Sayooj <[email-masked]>
Sent: Friday, April 22, 2022 5:10 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - SAYOOJ P Sayooj

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    SAYOOJ P Sayooj
E-mail  [email-masked]
Phone Number    (+91) 8281592534
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I live walking distance to office
Where do you currently live (area)      Bangalore
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) Networking - basic
Networking - advance
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Intuitor soft tech pvt limited Bangalore        Network Engineer                30000
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1)Firstly i refresh the network
2)As a computer user i check the intenet connection is proper or not.
3)I also ask to others even server is down or not
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1)turn on the Bluetooth speaker
2)turn on my mobile phone Bluetooth
3)in my mobile phone i search the Bluetooth speaker
4)if i get i try to pair with that device.
5)pairing is successful the connection will made
What according to you makes you a good candidate for customer service or technical support job? 1)Customer handling
2)Understanding the issues before troubeshooting
3)trying to solve the issues very quickly
On a scale of 1 - 5 please rate your fluency in spoken English  4