Subject: Fw: Tech Support Candidate - Sanjay kumar routray sanjay
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Sat, 23 Apr 2022 12:32:48 +0000

no
________________________________
From: Sanjay kumar routray sanjay <[email-masked]>
Sent: Friday, April 22, 2022 11:30 AM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Sanjay kumar routray sanjay

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Sanjay kumar routray sanjay
E-mail  [email-masked]
Phone Number    (+91) 9776761837
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Subhash nagar
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
MacOS
Linux
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Inspirisys solutions ltd        technical support engineer      May 30  20000
Previous Employer 1     RASPL   It support engineer     Aug 7   10000
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First we go through the internet connection if yes then we go for internet browser proxy settings if yes then we go for clean the cookies . These are the steps we follow for troubleshooting .
Please list the steps to connect a Bluetooth speaker to your mobile phone.      First on the power button of speaker then push the Bluetooth button of speaker , then turn on your mobile Bluetooth there is option to connect with Bluetooth speaker name ( particular bluetooth speaker name) then click on bluetooth name after that it will show you connected . Now device is ready to use .
What according to you makes you a good candidate for customer service or technical support job? Its all about your attitude in addition to your academic qualification, like you should be soft spoken, good listener, problem solver, helpful, team builder and know how to engage the people well.
On a scale of 1 - 5 please rate your fluency in spoken English  4