Subject: Fw: English Language Test - Olyvia Malakar
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Sat, 23 Apr 2022 12:25:25 +0000

interview
________________________________
From: Olyvia Malakar <[email-masked]>
Sent: Saturday, April 23, 2022 1:30 PM
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; [email-masked] <[email-masked]>; [email-masked] <[email-masked]>
Subject: English Language Test - Olyvia Malakar

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Olyvia Malakar    /  (91) 9810924761    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  We are sorry for the inconvenience . We tried to deliver your order but there was some problem regarding your address.
For smooth flow of the process, may I know your address once again. We will try to deliver your order as soon as possible.
Thank you for cooperating mam.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Dear Abdul

We apologize for the inconvenience caused to you. We have filed a complaint and working on it. Your cabinet will be replaced .
Your complaint no. Is - 1234XYZ .

Thank you
Homebox team