Subject: Tech Support Candidate - SAYOOJ P Sayooj
From: SAYOOJ P Sayooj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 22 Apr 2022 07:40:26 -0400

| | Tech Support Test

Name | SAYOOJ P Sayooj
E-mail | [email-masked]
Phone Number | (+91) 8281592534
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Bangalore
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Networking - advance

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Intuitor soft tech pvt limited Bangalore | Network Engineer | | 30000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1)Firstly i refresh the network
2)As a computer user i check the intenet connection is proper or not.
3)I also ask to others even server is down or not

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1)turn on the Bluetooth speaker
2)turn on my mobile phone Bluetooth
3)in my mobile phone i search the Bluetooth speaker
4)if i get i try to pair with that device.
5)pairing is successful the connection will made

What according to you makes you a good candidate for customer service or technical support job?

1)Customer handling
2)Understanding the issues before troubeshooting
3)trying to solve the issues very quickly

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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