Subject: Tech Support Candidate - Mohd Muneeb
From: Mohd Muneeb <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 22 Apr 2022 07:02:40 -0400

| | Tech Support Test

Name | Mohd Muneeb
E-mail | [email-masked]
Phone Number | (+91) 8285823244
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Chawri bazar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | India car service | Tele sales executive | 30 march 2020 | 20000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First i will check the internet connectivity , if its working then i will try a differ Browser to open it

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Press and hold the power button of the Bluetooth device then the light will blink in a constant manner

Then open Bluetooth in mobile and search for the device name and click on it to pair the device

What according to you makes you a good candidate for customer service or technical support job? | I should be calm and problem solving
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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