Subject: Arabic Language Test - Abdul Wahed
From: Abdul Wahed <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 22 Apr 2022 05:27:23 -0400

Foreign Language
Screening Test

Name

Abdul
Wahed    /  (040) 9700534105    / [email-masked]

Whats your first language

Arabic

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Dear valued customer,

This is to inform you that your order was dispatched for delivery.  However,
our courier executive  could not locate your address and your order was not
delivered.

We request you to confirm your address and it possible with a nearby and will
make sure you receive your order at the earliest.

Regret for any inconvenience caused.

Thanks & Regards

Based on the Situation 2 above,
please draft an email response to the customer. You don't necessarily need to
know the policy of the brand, but use the best practice from e-commerce
companies that you've shopped from so far to know the policies.

Dear valued customer,

I would love to help you with your request but let me inform you that I will not
be able to do much incase of any physical damages.

However, if could send the picture of the cabinet for review, I will check
internally and will update you if we can replace the cabinet.

Thanks & Regards