Subject: Re: English Language Test - Ankit Bhatt
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Fri, 22 Apr 2022 00:26:14 -0700 (MST)

stay in Mayur Vihar, average comm skills,fresher,offered 20 

From: "Deeksha Dadu" <[email-masked]> 
To: "aishwarya jaiswal" <[email-masked]> 
Sent: Tuesday, April 19, 2022 7:06:30 PM 
Subject: Fw: English Language Test - Ankit Bhatt 

interview 

From: Ankit Bhatt <[email-masked]> 
Sent: Tuesday, April 19, 2022 4:35 PM 
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; [email-masked] <[email-masked]>; [email-masked] <[email-masked]> 
Subject: English Language Test - Ankit Bhatt 

	
	
			Foreign Language Screening Test 
		
	Name 	Ankit Bhatt / (91) 9458997037 / [email-masked] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Dear sir/mam, 
We tried to reach at your location to deliver your ordered handbag, but our delivery boy was unable to find the location which was registered to your account. So plese kindly update the correct delivery address so the we can deliver your item to you . 

We are sorry for the delay. 

Thank you 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Una enclave gate no.2 
Mayur vihar phase 1 
New Delhi 

19 April 2022 

The homebox team, 

Dear sir/mam, 
First off all we are very sorry for the inconvenience caused. This item is eligible for free replacement,within 10 days of delivery,in an unlikely event of damaged or defective item 
delivered to you. 
Please keep the item in its original condition,with user manual,warranty cards and original accessories in manufacturer pakaging for a successful return pick up. Kindly share the defective item photos with us so that we can proceed to further processes. Your application will shared to the investigation team and they will reach to you in 2-3 days. 
Thank you.