Subject: Arabic Language Test - Haithm Hamdan
From: Haithm Hamdan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 22 Apr 2022 01:48:30 -0400

Foreign Language
Screening Test

Name

Haithm
Hamdan    /  (5000028) 6309084131    / [email-masked]

Whats your first language

Arabic

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Dear customer , we checked your status with us it turns out that
the courier came to your address that you sent to us ,however the address was
wrong as per the courier please make sure that you send your current address
thank you and warm regards.

Based on the Situation 2 above,
please draft an email response to the customer. You don't necessarily need to
know the policy of the brand, but use the best practice from e-commerce
companies that you've shopped from so far to know the policies.

Dear customer,  I really apologize for the inconvenience we
are working on your concern and will update you at the earliest thanks for being
part of Homebox warm regards