Subject: Re: English Language Test - Amisha Tiwari
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Thu, 21 Apr 2022 06:01:50 -0700 (MST)

location -kanpur,ok comm skills,salary 25k ,expecing more than last 

From: "Deeksha Dadu" <[email-masked]> 
To: "aishwarya jaiswal" <[email-masked]> 
Sent: Tuesday, April 19, 2022 7:59:48 PM 
Subject: Fw: English Language Test - Amisha Tiwari 

interview 

From: Amisha Tiwari <[email-masked]> 
Sent: Tuesday, April 19, 2022 10:08 AM 
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; [email-masked] <[email-masked]>; [email-masked] <[email-masked]> 
Subject: English Language Test - Amisha Tiwari 

	
	
			Foreign Language Screening Test 
		
	Name 	Amisha Tiwari / (91) 7844946517 / [email-masked] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Hello sir, 
Sorry for the inconvenience caused to you, our team mates are working on this issue on prior basis. We have found the mistake that has occurred by the courier company, but no worries we are trying our best to resolve this at the earliest. 
You'll be getting your order very soon since the order has been dispatched smoothly and you will receive it very soon. 

Best regards 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Hello Abdul, 
Sorry to hear this but our team installed the TV cabinet in proper condition with no scratches at all. As per our policies,we can not give the refund once the installation is done and for the return policy, one of our team members will come at your place to check the status of the product and will advise you the best for this situation. 

Thanks and regards 
Homebox Team