Subject: Tech Support Candidate - Ajay Kumar
From: Ajay Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 21 Apr 2022 08:55:06 -0400

Tech Support
Test

Name

Ajay Kumar

E-mail

[email-masked]

Phone Number

(+91) 8398900949

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Gurugram

Which best describes your Technical Support capabilities

I've worked in Level 2 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Hardware - Basic
Hardware -
Advanced
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Fiserv

Associate desktop support

29 april

16500

Previous Employer 1

Progressive infovision
pvt.ltd

Desktop support

15march

13500

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your
browser, and you get an error. As a computer user, please tell us all the steps
you will take in logical order to troubleshoot the problem. Please answer in
Grammatically correct english.

Restart the device

Make sure internet working properly

Check if website down for every one or only for that user

Clear browser history

Flash dns

Reset Internet settings

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Turn on Bluetooth device

Search the device into mobile

Paired with Bluetooth device

What according to you makes you a
good candidate for customer service or technical support job?

I am  hardworking and excellent person and good skill in
desktop support

On a scale of 1 - 5 please rate your
fluency in spoken English

3