Subject: Fw: English Language Test - Shikha Chaudhary
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 19 Apr 2022 14:29:29 +0000

no
________________________________
From: Shikha Chaudhary <[email-masked]>
Sent: Tuesday, April 19, 2022 10:09 AM
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; [email-masked] <[email-masked]>; [email-masked] <[email-masked]>
Subject: English Language Test - Shikha Chaudhary

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Shikha Chaudhary     /  (281202) 7830961831    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Dear customer,
We tried to reach you,but due to wrong address as you mentioned on our website ,we did not able to deliver the product to you.
Now ,I like to suggest you mention the correct address on which we can reach with your product and mention your current contact number.
Thank you .
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Dear Abdul.
We feel regreat for this inconvenience but we assure you that from next you will not going to face this type of any issue.
On your recommendation ,we can replace this with new one and you can get your money back as well but I want to suggest you that you should use our company product once,I&#039;m damn sure you would feel so happy with our product .
Thank you