Subject: Fw: English Language Test - Pawan Nayal
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 19 Apr 2022 13:56:30 +0000

interview
________________________________
From: Pawan Nayal <[email-masked]>
Sent: Tuesday, April 19, 2022 11:57 AM
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; [email-masked] <[email-masked]>; [email-masked] <[email-masked]>
Subject: English Language Test - Pawan Nayal

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Pawan Nayal    /  (91) 9560090361    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Hello There ,

Thank you for contacting us . Hope you're doing well.

I can understand your concern. I am really sorry for this inconvenience has caused to you . I have checked our end as I can see we tried to reach at your location to give your orders (Handbag) unfortunately our delivery boy is unable to find your location . I would like to request please check your delivery location again .

And write us to your current address on same email . We are here for you 24*7.

Thank you again for contacting.

Have a nice day .

Stay Safe
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Hello Abdul,

Thank you for contacting us. Hope you're doing well.

Mr. Abdul , I can understand your concern . I am really sorry for this incovienece has caused to you. I would like to inform you no need to worry about it . I raised your complain and i assure you your TV will be replaced shortly. And for this incovienece I gave you 500 off your next purchase.

If you still any issue please write us on same email . We are here for you 24*7.

Thank you again for contacting.

Regards

Pawan nayal

Have a good day

Stay safe