Subject: Fw: English Language Test - vivek gupta
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 19 Apr 2022 10:23:26 +0000

no
________________________________
From: vivek gupta <[email-masked]>
Sent: Tuesday, April 19, 2022 3:43 PM
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; [email-masked] <[email-masked]>; [email-masked] <[email-masked]>
Subject: English Language Test - vivek gupta

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    vivek gupta    /  (91) 8860763682    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.
Dear sir/Mam,
we are pleased to give the best service from our side we we are unable to deliver your product on time because of the wrong address so we would request to update your right address on the website and for other question you can reply back on same mail or you can contact on our helpline no.

Regards,
vivek gupta
e-commerce website
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Dear Sir/Mam,
We are very sorry for such experience.We do not want that our customer experience such issue so as per your request our team will reach you with 24 hour and we will give the alternative cabinet in place of previous cabinet.

Regards,
vivek gupta
Homebox Team