Subject: Fw: English Language Test - Bhavika .
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 19 Apr 2022 09:02:15 +0000

no
________________________________
From: Bhavika . <[email-masked]>
Sent: Tuesday, April 19, 2022 2:05 PM
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; [email-masked] <[email-masked]>; [email-masked] <[email-masked]>
Subject: English Language Test - Bhavika .

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Bhavika .    /  (91) 9873551244    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Greeting of the day !

Dear customer,

             We are informing you that, your ordered has been shiped and dispatched on  the same day, you placed order but the courier can not deliverd to you because the delivery address as per the courier was wrong.

Kindly please send a valid address so that you won't get any furture delay from us.

Thanku you

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Greeting of the day !

Hi
Mr. Abdul

         We are very sorry you had this experience .we have passed this on to my team - we'll make sure we take action on this. Thank you for your patience. If you need anything else, let us know if , we can help you.

I apologize again fir any inconvenience.

Regards from
Homebox