Subject: Fw: English Language Test - Rahul Choudhary
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 19 Apr 2022 07:43:07 +0000

interview
________________________________
From: Rahul Choudhary <[email-masked]>
Sent: Tuesday, April 19, 2022 12:59 PM
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; [email-masked] <[email-masked]>; [email-masked] <[email-masked]>
Subject: English Language Test - Rahul Choudhary

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Rahul Choudhary    /  (+91) 9557605916    / [email-masked]
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Dear Customer,
Namaste!

We regret the inconvenience caused to you due to delay in delivery.
We would request you to share the correct and conplete address to us as our delivery partner tried to deliver shipment on previous address but the address found to be wrong.

We appreciate your patience and be rest assured that this will be addressed aptly, this is not the experience we want you to have.

Thank you
Team Babyshop.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Dear Customer,
Namaste!

We regret the inconvenience caused to you due to scratches on TV cabinet.

We have noted down your complaint and your complaint number is 12345 our team will get back to you on priority.

We are sorry you had to deal with this, we will work relentlessly to resolve the issue.

Thank you
Team Homebox.