Subject: Tech Support Candidate - Mohammad Azeem
From: Mohammad Azeem <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 19 Apr 2022 02:27:18 -0400

Tech Support
Test

Name

Mohammad
Azeem

E-mail

[email-masked]

Phone Number

(+91) 8851081434

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Noida sec 66

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
MacOS
Linux
Networking - basic
Networking -
advance
Hardware - Basic

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Ienerzier it services pvt Ltd

Junior eng

1/4/2022

20k

Previous Employer 1

Na

Na

Na

Na

Previous
Employer 2

Na

Na

Na

Na

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Open a new tap and check to see if you are

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

First open the bluetooth of both devices

And then refresh the bluetooth of phone

And select the name of device

And now you are able to use it

What according to you makes you a
good candidate for customer service or technical support job?

According to customers satisfaction

On a scale of 1 - 5
please rate your fluency in spoken English

5