Subject: New Reply Received - Credit voucher
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Fri, 21 Apr 2023 21:09:49 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  Credit voucher  Ticket comment <div>Registered email I’d [email-masked]<br><img alt="image0.png" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzk1OTE3NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.46HsQhLkbn06hdC1ec8q1sMZkKQ69LzzX1R1r8kXDJ4" data-id="2044017959175"><br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 21 Apr 2023, at 1:31 PM, Landmark Group &lt;[email-masked]&gt; wrote:<br><br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 6078054</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 6078054<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Alhamzi Mohammed : </div>
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<div dir="ltr" style="">Hi Fathima,<br><br>Thank you for reaching out to Centrepoint and giving us the opportunity to assist you.<br><br>We apologize for the inconvenience caused.<br><br>Kindly provide us with a screenshot showing the issue when you trying to add the credit vouchers to your Shukran Pay,  also we request you to provide us with your registered Email ID so we can check and further assist you. <br><br>We are looking forward to hearing from you soon. Thank you for your help!<br>
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<br>Thank You,<br>Centrepoint Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6078054