Subject: Ticket Assigned - inbound call for order: 6816606459
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 08 Apr 2023 09:31:28 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  inbound call for order: 6816606459 Dear Team,  Kindly confirm if the items below have been shipped form the WH as the customer confirmed that he did not receive them.  Order Number: (6816606459)  AWB: (681660645922999991)  Items: (164901078) 

The customer called back and was very upset because the product did not arrive or the amount was refunded to the customer.   Best Regards, 
 Ghadeer albuhairy  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6003431