Subject: Note Added - [#5928706] Query from WhatsApp
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 28 Mar 2023 21:02:11 +0000 (UTC)

Hi ,    Marniel Baul added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5928706    Subject:  Query from WhatsApp   Requester: محمد الخبل    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dears,</div>
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<div class="MsoNormal">Shipment is ready for customer collection from Bukayriyah Branch, message was already sent to customer informing the same. Please note customer location is in non-serviceable area.</div>
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<div class="MsoNormal">Thanks and Regards,</div>
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<div class="MsoNormal"><b><span style="font-size:12.0pt">Marneil Anne Baul-Sabocojan</span></b></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">Customer Success Specialist</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">T.  +971 4 6076421</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">T.  +966 115121821</span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Home Box &lt;[email-masked]&gt; <br>
<b>Sent:</b> Tuesday, March 28, 2023 12:30 PM<br>
<b>To:</b> Marniel Baul &lt;[email-masked]&gt;; Ahmad Alawneh &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> Fwd: [#5928706] - Query from WhatsApp</div>
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<strong><span style='font-size:10.5pt;font-family:"Calibri",sans-serif;color:red'>[CAUTION: EXTERNAL EMAIL] </span></strong><span style="font-size:10.5pt;color:red">This email originated
<strong><span style='font-family:"Calibri",sans-serif'>outside</span></strong> of Aramex.
<strong><span style='font-family:"Calibri",sans-serif'>DO NOT CLICK</span></strong> on
<strong><span style='font-family:"Calibri",sans-serif'>LINKS</span></strong> or <strong>
<span style='font-family:"Calibri",sans-serif'>ATTACHMENTS </span></strong>unless you recognize the sender and know the content is safe. If you suspect the email to be a SPAM or a PHISHING email, please forward the email to
<strong><span style='font-family:"Calibri",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:red">[email-masked]</span></a>. #BeCyberSmart</span></strong></span><span style="font-size:11.5pt"></span>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Late Delivery<br>
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Order ID: 6815361332<br>
Tracking ID: 48356149074 <br>
Cx Contact no: 0505346663, 536675688<br>
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Assistance Required: Need urgent Delivery<br>
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Issue Description: Customer placed the order on (Mar 20, 2023). But the order is still not delivered.<br>
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Kindly contact the customer on the following phone number (0505346663, 536675688) to arrange an urgent delivery.<br>
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Thanks &amp; Regards, <br>
HomeBox Cs Team<br>
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<span style="font-size:10.5pt;font-family:-apple-system">On Sun, 26 Mar at 7:02 PM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Hi Team,</span></div>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Late Delivery</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Order ID:</span></b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white"> 6815361332</span><span style="font-size:10.5pt;font-family:-apple-system">
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Tracking ID:</span></b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white"> </span><span style="font-size:10.0pt;font-family:-apple-system;color:#3F3F46;background:white">48356149074</span><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white"> </span><span style="font-size:10.5pt;font-family:-apple-system">
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Cx Contact no</span></b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">:</span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">0505346663, 536675688</span><span style="font-size:10.5pt;font-family:-apple-system"><br>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Assistance Required:</span></div>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Need urgent Delivery</span><span style="font-size:10.5pt;font-family:-apple-system"><br>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Issue Description: Customer</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">placed the order on (<b>Mar</b></span></div>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">20, 2023</span></b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">). But</span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">the order is still not delivered.</span><span style="font-size:10.5pt;font-family:-apple-system">
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<div class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Kindly contact the customer</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">on the following phone number (<b>0505346663,</b></span></div>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">536675688</span></b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">) to</span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">arrange an urgent delivery.</span><span style="font-size:10.5pt;font-family:-apple-system">
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">&amp; Regards, </span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">HomeBox</span></div>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Cs Team</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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