Subject: New Reply Received - السلام عليكم كيف طريقة الاستبدال من التطبيق
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sat, 25 Mar 2023 13:18:59 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  السلام عليكم كيف طريقة الاستبدال من التطبيق  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/BRjHF4hfsARr2SIrNABOFg~~/AALN9wA~/RgRmACg_PVcDc3BjQgpkGb_0HmTS2kHjUipzdXBwb3J0QGxhbmRtYXJrZ3JvdXBzZXJ2aWNlLmZyZXNoZGVzay5jb21YBAAAAAE~" alt=""></div>
Dear Team,<br>
<br>
Kindly note that the listed order has the maximum number of pickup attempts, the team will be contacted to expedite the collection if possible at the earliest convenience.<br>
<br>
Best regards, 
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Noor Dokhan </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>25/3/2023 5:11 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]; [email-masked]<br>
<strong>Subject: </strong>Fwd: [#5828972] - السلام عليكم كيف طريقة الاستبدال من التطبيق<br>
 
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<div dir="ltr">Hi Team,</div>

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<div dir="ltr">Escalation 2</div>

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<br>
Late collection<br>
<br>
Order ID: 6809086045<br>
Tracking ID: SD010085591<br>
Cx Contact no:0558834228<br>
Address: Al Aqool, Al Madinah Al Munawwarah , Saudi Arabia<br>
<a href="https://www.google.com/maps/place/24%C2%B033'14.9%22N+39%C2%B045'23.4%22E/@24.554136,39.7543193,17z/data=!3m1!4b1!4m4!3m3!8m2!3d24.554136!4d39.756508" rel="noreferrer">https://www.google.com/maps/place/24%C2%B033'14.9%22N+39%C2%B045'23.4%22E/@24.554136,39.7543193,17z/data=!3m1!4b1!4m4!3m3!8m2!3d24.554136!4d39.756508</a><br>
<br>
Kindly contact the customer on the following phone number (0558834228) to arrange an urgent collection.<br>
<br>
Thanks &amp; Regards, <br>
HomeBox Cs Team</div>
</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Fri, 24 Mar at 1:05 AM <span class="separator">, Home Box &lt;[email-masked]&gt; wrote: </span>

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<div><span class="separator">Hi Team,<br>
<br>
Late collection<br>
<br>
Order ID: 6809086045<br>
Tracking ID: SD010085591<br>
Cx Contact no:0558834228<br>
Address: Al Aqool, Al Madinah Al Munawwarah , Saudi Arabia<br>
<a href="https://www.google.com/maps/place/24%C2%B033'14.9%22N+39%C2%B045'23.4%22E/@24.554136,39.7543193,17z/data=!3m1!4b1!4m4!3m3!8m2!3d24.554136!4d39.756508" rel="noreferrer">https://www.google.com/maps/place/24%C2%B033'14.9%22N+39%C2%B045'23.4%22E/@24.554136,39.7543193,17z/data=!3m1!4b1!4m4!3m3!8m2!3d24.554136!4d39.756508</a><br>
<br>
Assistance Required: Need urgent collection<br>
Issue Description: Customer raised a return request on (3/11/23). But the items are still not collected.<br>
<br>
Kindly contact the customer on the following phone number (0558834228) to arrange an urgent collection.<br>
<br>
Thanks &amp; Regards, <br>
HomeBox Cs Team</span></div>
</div>

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<blockquote class="freshdesk_quote">
<span class="separator">On Tue, 21 Mar at 6:39 AM <span class="separator">, Landmark Group &lt;[email-masked]&gt; wrote: </span></span>

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<div><span class="separator"><span class="separator">Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5828972" rel="noreferrer">#5828972</a> raised by wa. ().</span></span></div>
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<br>
<span class="separator"><span class="separator">Hi Team,<br>
<br>
Late collection<br>
<br>
Order ID: ​6809086045<br>
Tracking ID: ​SD010085591<br>
Cx Contact no:0558834228</span></span>
</div>

<div dir="ltr"><span class="separator"><span class="separator">Address: Al Aqool, Al Madinah Al Munawwarah , Saudi Arabia</span></span></div>

<div dir="ltr"><span class="separator"><span class="separator"><a href="https://www.google.com/maps/place/24%C2%B033'14.9%22N+39%C2%B045'23.4%22E/@24.554136,39.7543193,17z/data=!3m1!4b1!4m4!3m3!8m2!3d24.554136!4d39.756508" rel="noreferrer">https://www.google.com/maps/place/24%C2%B033'14.9%22N+39%C2%B045'23.4%22E/@24.554136,39.7543193,17z/data=!3m1!4b1!4m4!3m3!8m2!3d24.554136!4d39.756508</a><br>
<br>
Assistance Required: Need urgent collection<br>
Issue Description: Customer raised a return request on (3/11/23). But the items are still not collected.<br>
<br>
Kindly contact the customer on the following phone number (0558834228) to arrange an urgent collection.<br>
<br>
Thanks &amp; Regards, <br>
HomeBox Cs Team</span></span></div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">
<span class="separator"><span class="separator">On Tue, 21 Mar at 3:06 AM <span class="separator">, Home Box KSA &lt;[email-masked]&gt; wrote: </span></span></span>

<div><span class="separator"><span class="separator"><span class="separator">@x5uii_ الرجاء تقبل اعتذارنا عزيزي العميل. لم يتمكن فريق التوصيل من زيارتك. استلام المنتج المرتجع. كان الفريق غير قادر على ذلك، بسبب تغيير العنوان لتفادي حدوث اي مشاكل أخرى من فضلك زودنا بالبيانات التالية لنقوم بتحديثها في طلبكم: رقم الهاتف : رقم هاتف بديل ان توفر : المدينة : الحي : الشارع : وصف المنزل او المكان : العنوان من قوقل ماب :</span></span></span></div>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/UGfGKLWI2gm6T7SihgaiYg~~/AALN9wA~/RgRmACg_PlcDc3BjQgpkGb_0HmTS2kHjUipzdXBwb3J0QGxhbmRtYXJrZ3JvdXBzZXJ2aWNlLmZyZXNoZGVzay5jb21YBAAAAAE~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5828972