Subject: New Reply Received -ابي اسألكم قطعتين يعني زوجين ولا يعني قطعة شفافة وفوقها زوج ستارة
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 23 Mar 2023 11:25:29 +0000 (UTC)

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  ابي اسألكم قطعتين يعني زوجين ولا يعني قطعة شفافة وفوقها زوج ستارة   Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/X-DZR4bkeTEFDVOKNbkBeA~~/AALN9wA~/RgRl_WqmPVcDc3BjQgpkEiY3HGTjLve5UipzdXBwb3J0QGxhbmRtYXJrZ3JvdXBzZXJ2aWNlLmZyZXNoZGVzay5jb21YBAAAAAE~" alt=""></div>
Dear Team, <br>
<br>
<br>
The contact details are correct and the order is scheduled to be collected today. <br>
<br>
We will do our best to expedite the process. <br>
<br>
<br>
Best regards, 
<div><span class="labelnormal"><span class="labelname_sf">Mohammad Al-Khateeb</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span></div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>23/3/2023 3:17 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#5786181] - ابي اسألكم قطعتين يعني زوجين ولا يعني قطعة شفافة وفوقها زوج ستارة<br>
 
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<div dir="ltr">Hi team, </div>

<div dir="ltr"> </div>

<div dir="ltr">Still no update </div>

<div dir="ltr"> </div>

<div dir="ltr">Please check Cx. alternative number: 0504642195. Also cx. confirmed the contact number 0567680528.<br>
<br>
This is for your kind notice and further required action. </div>

<div dir="ltr"> </div>

<div dir="ltr">Thanks</div>

<div dir="ltr">
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<blockquote class="freshdesk_quote">On Tue, 21 Mar at 7:25 PM <span class="separator">, Landmark Group &lt;[email-masked]&gt; wrote: </span>

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<div dir="ltr"><span class="separator">Hi team, </span></div>

<div dir="ltr"> </div>

<div dir="ltr"><span class="separator">Please check Cx. alternative number: 0504642195. Also cx. confirmed the contact number 0567680528.<br>
<br>
This is for your kind notice and further required action. </span></div>

<div dir="ltr"> </div>

<div dir="ltr"><span class="separator">Thanks</span></div>

<div dir="ltr"><span class="separator">Alhamzi</span></div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">
<span class="separator">On Tue, 21 Mar at 1:05 PM <span class="separator">, Landmark Group &lt;[email-masked]&gt; wrote: </span></span>

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<div dir="ltr"><span class="separator"><span class="separator">Dear team,</span></span></div>

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<div dir="ltr"><span class="separator"><span class="separator">Customer mobile number is correct 0567680528 please try again .</span></span></div>

<div dir="ltr"> </div>

<div dir="ltr"> </div>

<div dir="ltr"><span class="separator"><span class="separator">Thanks </span></span></div>
</div>

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<span class="separator"><span class="separator">On Tue, 21 Mar at 6:58 AM <span class="separator">, Landmark Group &lt;[email-masked]&gt; wrote: </span></span></span>

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<div><span class="separator"><span class="separator"><span class="separator">Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5786181" rel="noreferrer">#5786181</a> raised by _onlymee8 ().</span></span></span></div>
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<div dir="ltr"><span class="separator"><span class="separator"><span class="separator"> Hi Team,<br>
<br>
Customer informed us the contact number is correct and none called him . please check and update !!<br>
Customer number : 0567680528 <br>
<br>
Problem Statement: Late collection<br>
Order Date :Mar 9, 2023<br>
Order ID: 6811455087<br>
Tracking ID: SD010086007<br>
RMA:1004022173<br>
<br>
Order Date :Mar 9, 2023<br>
Order ID: 6811455087<br>
Tracking ID: SD010085635<br>
RMA:1004021955<br>
<br>
Assistance Required: Need urgent collection<br>
Issue Description: Customer raised a return request . But the item still not collected.<br>
<br>
note : till now the items not collected .<br>
<br>
Please collect the item on priority.<br>
<br>
Thanks &amp; regards <br>
The Support Team <br>
ahmed</span></span></span></div>

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<blockquote class="freshdesk_quote">
<span class="separator"><span class="separator"><span class="separator">On Sat, 18 Mar at 5:57 PM <span class="separator">, Shipa Delivery Support &lt;[email-masked]&gt; wrote: </span></span></span></span>

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<span class="separator"><span class="separator"><span class="separator"><span class="separator"> Dear Team,<br>
<br>
Kindly note that the information has been updated accordingly, the order will be attempted for collection within 24 working hours, as it is currently out for pickup.<br>
<br>
Best regards,  </span></span></span></span>

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<br>
<span class="separator"><span class="separator"><span class="separator"><span class="separator"><span class="labelnormal"><span class="labelname_sf">Noor Dokhan </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration:none;color:#f26641" rel="noreferrer">www.shipa.com</a> </span> </span></span></span></span>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5786181