Subject: Note Added - [#5811893] Late delivery - 6807207236
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Fri, 10 Mar 2023 10:32:08 +0000 (UTC)

Hi ,    Marniel Baul added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5811893    Subject:  Late delivery - 6807207236   Requester: Asim Al    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dears,</div>
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<div class="MsoNormal">Shipment is on the process of return, we received instruction from LMG to return also. Please re-check and confirm instruction.
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<div class="MsoNormal">Thanks and Regards,</div>
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<div class="MsoNormal"><b><span style="font-size:12.0pt">Marneil Anne Baul-Sabocojan</span></b></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">Customer Success Specialist</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">T.  +971 4 6076421</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">T.  +966 115121821</span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Landmark Group &lt;[email-masked]&gt;
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<b>Sent:</b> Thursday, March 9, 2023 5:04 PM<br>
<b>To:</b> Marniel Baul &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> Fwd: [#5811893] - Late delivery - 6807207236</div>
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<span style='font-size:10.5pt;font-family:"Roboto",serif;color:#183247'>Hi Team,</span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<b><span style='font-size:10.5pt;font-family:"Roboto",serif;color:#183247'>Late Delivery</span></b><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<b><span style='font-size:10.5pt;font-family:"Roboto",serif;color:#183247'>Order ID:</span></b><span style='font-size:10.5pt;font-family:"Roboto",serif;color:#183247'> 6807207236</span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">
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<b><span style='font-size:10.5pt;font-family:"Roboto",serif;color:#183247'>Tracking ID:</span></b><span style='font-size:10.5pt;font-family:"Roboto",serif;color:#183247'> 48350750136</span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">
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<b><span style='font-size:10.5pt;font-family:"Roboto",serif;color:#183247'>Cx Contact no</span></b><span style='font-size:10.5pt;font-family:"Roboto",serif;color:#183247'>: +966500508402</span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">
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<span style='font-size:10.5pt;font-family:"Roboto",serif;color:#183247'>Assistance Required: Need urgent Delivery</span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<span style='font-size:10.5pt;font-family:"Roboto",serif;color:#183247'>Issue Description: Customer placed the order on (<b>25-2-2023</b>). But the order is still not delivered.</span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">
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<span style='font-size:10.5pt;font-family:"Roboto",serif;color:#183247'>Kindly contact the customer on the following phone number (<b>+966500508402</b>) to arrange an urgent delivery.</span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">
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<span style='font-size:10.5pt;font-family:"Roboto",serif;color:#183247'>Thanks &amp; Regards, </span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<span style="font-size:10.5pt;font-family:-apple-system">On Wed, 8 Mar at 3:06 PM
<span class="separator">, Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<b><span style='font-size:10.5pt;font-family:"Roboto",serif;color:#183247;background:white'>Late Delivery</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<b><span style='font-size:10.5pt;font-family:"Roboto",serif;color:#183247;background:white'>Order ID:</span></b><span style='font-size:10.5pt;font-family:"Roboto",serif;color:#183247;background:white'> 6807207236</span><span style="font-size:10.5pt;font-family:-apple-system">
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<b><span style='font-size:10.5pt;font-family:"Roboto",serif;color:#183247;background:white'>Tracking ID:</span></b><span style='font-size:10.5pt;font-family:"Roboto",serif;color:#183247;background:white'> 48350750136</span><span style="font-size:10.5pt;font-family:-apple-system">
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<b><span style='font-size:10.5pt;font-family:"Roboto",serif;color:#183247;background:white'>Cx Contact no</span></b><span style='font-size:10.5pt;font-family:"Roboto",serif;color:#183247;background:white'>: +966500508402</span><span style="font-size:10.5pt;font-family:-apple-system">
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<span style='font-size:10.5pt;font-family:"Roboto",serif;color:#183247;background:white'>Assistance Required: Need urgent Delivery</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style='font-size:10.5pt;font-family:"Roboto",serif;color:#183247;background:white'>Issue Description: Customer placed the order on (<b>25-2-2023</b>). But the order is still not delivered.</span><span style="font-size:10.5pt;font-family:-apple-system">
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<span style='font-size:10.5pt;font-family:"Roboto",serif;color:#183247;background:white'>Thanks &amp; Regards, </span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system">On Wed, 8 Mar at 3:01 PM
<span class="separator">, Asim Al &lt;&gt; wrote: </span></span><span class="separator"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">لو سمحت</span></div>
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<div class="MsoNormal"><span style="color:#3F3F46"><img id="_x0000_i1027" src="https://images.freshchat.com/30x30/fresh-chat-names/img/cycle.png"></span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46"><img id="_x0000_i1028" src="https://fc-use1-00-pics-bkt-00.s3.amazonaws.com/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_feedbackMessage/u_ca7b39a61036592a1a366e229e0efa0ebf352d801996ca2f82b79991a7944030/img_dq144rsg7d_e45e52ccb414e0526a227531fa8be21e5cfa0f5c6c07477dea947623b3443177.jpeg"></span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">طالبها مع اثاث من ١٠ ايام ، وصلني الاثاث بس للحين ما وصلتني ذي</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">12:54 PM, 07th Mar</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Asim Al</span></div>
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<div class="MsoNormal"><span style="color:#3F3F46"><img id="_x0000_i1029" src="https://images.freshchat.com/30x30/fresh-chat-names/img/cycle.png"></span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46"><img id="_x0000_i1030" src="https://fc-use1-00-pics-bkt-00.s3.amazonaws.com/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_feedbackMessage/u_ca7b39a61036592a1a366e229e0efa0ebf352d801996ca2f82b79991a7944030/img_70u2i02pfg_e75444e5376353acf277f5f1d2578fe21c61c41828d8195fa406446590b280d1.jpeg"></span></div>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">طالبها مع اثاث من ١٠ ايام ، وصلني الاثاث بس للحين ما وصلتني ذي</span></div>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">12:54 PM, 07th Mar</span></div>
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<span style='font-size:10.0pt;font-family:"helvetica neue";color:#999999'>View conversation in
<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fweb.freshchat.com%2Fa%2F510395015250362%2Finbox%2Fopen%2F0%2Fconversation%2F718536733212604&amp;data=05%7C01%7Cmarniel%40aramex.com%7C9eaa9802a99b420e42b008db209eb2ca%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C638139638197762547%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=GacVWA8P1oknvrWkjgwieoHt3wU%2BBcvZ4EM1%2BFwXz5s%3D&amp;reserved=0" rel="noreferrer">
<span style="color:#999999;text-decoration:none">Freshchat</span></a></span><span style='font-family:"helvetica neue";color:#333333'></span>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5811893:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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