Subject: Note Added - [#5725807] C&C- 6801610350
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Tue, 28 Feb 2023 09:24:46 +0000 (UTC)

Hi ,    Andalus.managerhb added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5725807    Subject:  C&C- 6801610350   Requester: ibrahim khaleel    Note Content:   <div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" class="elementToProof">
Dear Hamza,</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" class="elementToProof">
<br>
</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" class="elementToProof ContentPasted0">
The problem has been resolved</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" class="elementToProof ContentPasted0">
<br>
</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" class="elementToProof ContentPasted0">
Regards,
<div>Waleed <br>
</div>
<br>
</div>
<div id="appendonsend"></div>
<hr style="display:inline-block;width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" color="#000000"><b></b></font></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Landmark Group &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, February 28, 2023 7:33 AM<br>
<b>To:</b> Bathushan Shahul Hameed &lt;[email-masked]&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;[email-masked]&gt;; Andalus Shopmanagerhb &lt;[email-masked]&gt;; Andalus Hbma &lt;[email-masked]&gt;; Andalus Hbrtl &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5725807] - C&amp;C- 6801610350
</div>
<div> </div>

<div>
<div style="color:INDIANRED"><b><i><font>CAUTION: External email sender. Use care when clicking on links or opening attachments!
</font></i></b></div>
<div>
<div style="font-size:14px">
<div style="font-size:14px">
<div dir="ltr">
<div>
<br>
</div>
</div>
<div dir="ltr">Hi @Bathushan Shahul Hameed,<br>
 <br>
Please we need your support here.<br>
 </div>
<div dir="ltr">Regards </div>
<div class="x_freshdesk_quote">
<blockquote class="x_freshdesk_quote">On Sun, 26 Feb at 6:30 PM <span class="x_separator">
, Home Box KSA &lt;[email-masked]&gt; wrote:
<div class="x_WordSection1">
<div class="x_MsoNormal">Hi <a id="OWAAM47B470EDC1E04F4DAC5BA2913D6449C3" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Bathushan Shahul Hameed</span></a>,</div>
<div></div>
<div></div>
<div class="x_MsoNormal"></div>
<div> </div>
<div></div>
<div class="x_MsoNormal">Please we need your support here.</div>
<div></div>
<div></div>
<div class="x_MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div class="x_MsoNormal">
<b><span style="color:#1F497D">Best Regards</span></b><b><span style="font-size:12.0pt; color:#1F497D"></span></b>
</div>
<div></div>
<div></div>
<div class="x_MsoNormal">
<b><span style='font-size:12.0pt; font-family:"Century Gothic",sans-serif; color:#1F497D'>Hamza.AbuAzzam
</span></b><span style='font-size:9.0pt; font-family:"Tahoma",sans-serif; color:#777777'><br>
Warehouse Operation - Home box - KSA</span><b><span style='font-size:12.0pt; font-family:"Century Gothic",sans-serif; color:#1F497D'></span></b>
</div>
<div></div>
<div></div>
<div class="x_MsoNormal"><span style='font-size:7.0pt; font-family:"Arial",sans-serif; color:#777777'>Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia</span></div>
<div></div>
<div></div>
<div class="x_MsoNormal">
<a href="www.homeboxstores.com" rel="noreferrer"><span style='font-size:8.0pt; font-family:"Arial",sans-serif; color:gray'>www.homeboxstores.com</span></a><span style='font-size:8.0pt; font-family:"Arial",sans-serif; color:gray'> |
</span><a href="www.landmarkgroup.com" rel="noreferrer"><span style='font-size:8.0pt; font-family:"Arial",sans-serif; color:gray'>www.landmarkgroup.com</span></a><span style='font-size:7.0pt; font-family:"Arial",sans-serif; color:#777777'></span>
</div>
<div></div>
<div></div>
<div class="x_MsoNormal">
<span style="color:#1F497D"><img width="164" height="53" id="x_Picture_x0020_8" data-id="2044013119435" alt="lg" style="width:1.7083in; height:.552in" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMzExOTQzNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.rCFskmLcyre31XdsP2Z4pHvdzPVXLju40nZfARfTUNQ"></span><span style="color:blue"><img width="67" height="60" id="x_Picture_x0020_9" data-id="2044013119436" alt="hb" style="width:.6979in; height:.625in" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMzExOTQzNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.CzuvWzW1ITGzpBvNuE1qZSteMlYqvDHEciBjMCn0UIY"></span>
</div>
<div></div>
<div></div>
</div>
<div class="x_MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div style="border:none; border-top:solid #E1E1E1 1.0pt; padding:3.0pt 0in 0in 0in">
<div class="x_MsoNormal"><b></b></div>
</div>
</div>
</div>
<div class="x_freshdesk_quote">
<blockquote class="x_freshdesk_quote">
<div>From: Home Box &lt;[email-masked]&gt; <br>
<b>Sent:</b> Sunday, February 26, 2023 5:24 PM<br>
<b>To:</b> Hamza Nouri Ahmad Abu Azzam &lt;[email-masked]&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;[email-masked]&gt;; Yahia Taha &lt;[email-masked]&gt;; Andalus Shopmanagerhb &lt;[email-masked]&gt;; Andalus Hbma &lt;[email-masked]&gt;; Andalus Hbrtl &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5725807] - C&amp;C- 6801610350</div>
<div></div>
<div></div>
<div class="x_MsoNormal"></div>
<div> </div>
<div></div>
<div>
<b><i><span style="font-size:13.5pt; color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
</span></i></b><span style="color:indianred"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div>
<div>
<div class="x_MsoNormal"><span style="font-size:10.5pt; color:#183247"> Hi Hamza </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="x_MsoNormal"><span style="font-size:10.5pt; color:#183247"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="x_MsoNormal"><span style="font-size:10.5pt; color:#183247">we are not getting any revert from store regarding POC, pls assist us </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="x_MsoNormal"><span style="font-size:10.5pt; color:#183247"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="x_MsoNormal"><span style="font-size:10.5pt; color:#183247">Click &amp; Collect Order issue <br>
<br>
Order number : 6801610350 <br>
Tracking: 103366544<br>
<br>
As per cx, the  customer did not collect the order from store but the status of the order shows that pickup complete in hybris  .Kindly check and assist. <br>
<br>
<br>
Thanks &amp; Regards, </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="x_MsoNormal"><span style="font-size:10.5pt; color:#183247">CS Team</span></div>
<div></div>
<div></div>
</div>
<div>
<blockquote style="margin-top:5.0pt; margin-bottom:5.0pt">
<div class="x_MsoNormal">
<span style="font-size:10.5pt; font-family:-apple-system">On Sat, 25 Feb at 4:39 PM
<span class="x_separator">, Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
</span></span><span class="x_separator"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div>
<div class="x_MsoNormal">
<span style="font-size:10.5pt; color:#183247">Hi Team, </span><span style="color:#183247"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="x_MsoNormal"><span style="font-size:10.5pt; color:#183247">Reminder 4<br>
<br>
 Click &amp; Collect Order issue <br>
<br>
Order number : 6801610350 <br>
Tracking: 103366544<br>
<br>
As per cx, the  customer did not collect the order from store but the status of the order shows that pickup complete in hybris  .Kindly check and assist. <br>
<br>
<br>
Thanks &amp; Regards, </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="x_MsoNormal"><span style="font-size:10.5pt; color:#183247">CS Team</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<blockquote style="margin-top:5.0pt; margin-bottom:5.0pt">
<div class="x_MsoNormal">
<span style="font-size:10.5pt; font-family:-apple-system">On Fri, 24 Feb at 4:09 PM
<span class="x_separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
</span></span><span class="x_separator"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div>
<div class="x_MsoNormal"></div>
<div> </div>
<div></div>
</div>
</div>
<div>
<div class="x_MsoNormal"><span style="font-size:10.5pt; color:#183247">Hi Team, </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="x_MsoNormal"><span style="font-size:10.5pt; color:#183247">Reminder 4<br>
<br>
 Click &amp; Collect Order issue <br>
<br>
Order number : 6801610350 <br>
Tracking: 103366544<br>
<br>
As per cx, the  customer did not collect the order from store but the status of the order shows that pickup complete in hybris  .Kindly check and assist. <br>
<br>
<br>
Thanks &amp; Regards, </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="x_MsoNormal"><span style="font-size:10.5pt; color:#183247">CS Team</span></div>
<div></div>
<div></div>
</div>
<div></div>
</div>
</blockquote>
</div>
</div>
</blockquote>
</div>
</div>
<div class="x_MsoNormal">
<span style="font-size:10.5pt; font-family:-apple-system"><br>
</span><span style="font-size:1.0pt; font-family:fdtktid; color:white">5725807:1125156</span><span style="font-size:10.5pt; font-family:-apple-system">
</span>
</div>
<div></div>
<div></div>
</div>
</div>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof.
<a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
</blockquote>
</div>
</span>
</blockquote>
</div>
</div>
<br>

</div>
</div>
</div>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. <a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
</blockquote></div>