Subject: Note Added - [#5743104] Damaged item WWD - 29032602333120210828
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sun, 26 Feb 2023 05:51:46 +0000 (UTC)

Hi ,    Feederwarehouse.tabuk added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5743104    Subject:  Damaged item WWD - 29032602333120210828   Requester: “”    Note Content:   <div class="WordSection1">
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<div class="MsoNormal">Team tried to customer many time for visit and re fix yesterday but the customer both numbers was not reachable even not respond to WhatsApp. So we have closed the CRM. If customer approaching to CCC kindly get customer active number.<b><span style="font-size:12.0pt;color:#1F3864"></span></b>
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<div class="MsoNormal"><b><span style="font-size:12.0pt;color:#1F3864">Thanks &amp; Regards</span></b></div>
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<div class="MsoNormal"><b><span style="font-size:10.0pt;color:#1F497D">Mohammed Shifan.</span></b></div>
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<span style='font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#7F7F7F'>COD - Home Division-Tabuk</span><span style="font-size:11.5pt;color:#7F7F7F"></span>
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<span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#777777'>MOB +966 540326129 /
</span><span style="color:#212121"> </span><span style="color:#767171">Ext</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#767171'> -6689</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#767171'></span>
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<span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#777777'>MAIL:
</span><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#0563C1'>[email-masked]</span></a><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif'></span>
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<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#777777'>Home Centre Tabuk</span></div>
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<a href="http://landmarkgroup.com/" rel="noreferrer"><span style="color:#1F497D;text-decoration:none"><img width="192" height="44" style="width:2.0in;height:.4583in" id="Picture_x0020_5" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMzA5Mzg3MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.d_jhg-XjZx9Unwy1CzCzqBjCXQqKCb6ACxHb1Gc-QFU" data-id="2044013093870"></span></a><span style="color:#1F497D"></span>
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<a href="https://www.facebook.com/LandmarkArabia" rel="noreferrer"><span style="color:#5D6061;text-decoration:none"><img width="20" height="20" style="width:.2083in;height:.2083in" id="Picture_x0020_6" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMzA5Mzg3MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.MNtqfYWHGha6fqMY1KhG8uGFSSx_RNtB2QifAv8MmSQ" data-id="2044013093871"></span></a><span style="color:#1F497D"> </span><a href="@LandmarkArabia" rel="noreferrer"><span style="color:#5D6061;text-decoration:none"><img width="20" height="20" style="width:.2083in;height:.2083in" id="_x0000_i1028" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMzA5Mzg3MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.bRyAz7Hjid0-FwXB7pHfs5bv3cA-e90Nm0MXRpxIlvM" data-id="2044013093872"></span></a><span style="color:#1F497D"> </span><a href="https://www.linkedin.com/company/landmark-group" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#777777;text-decoration:none'><img width="20" height="20" style="width:.2083in;height:.2083in" id="_x0000_i1027" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMzA5Mzg3MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ZdNltLa0A3Mc0DtjxrbJGndPZeHNgv_zW84ZNQrjakA" data-id="2044013093873" alt="http://www.freeiconspng.com/uploads/-more-related-linkedin-vector-icon-vector-logos-linkedin-vector-logo-23.png"></span></a><span style='font-size:12.0pt;font-family:"Times New Roman",serif;color:#1F497D'></span>
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<div>From: Home Box &lt;[email-masked]&gt; <br>
<b>Sent:</b> Friday, February 24, 2023 11:14 AM<br>
<b>To:</b> Feederwarehouse Tabuk &lt;[email-masked]&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;[email-masked]&gt;; Suresh Kuridath &lt;[email-masked]&gt;; Nazam Hussain &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5743104] - Damaged item WWD - 29032602333120210828</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Hi Team.</span><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'></span>
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<strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Inspection approved by CCC manager</span></strong><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Problem Statement: Cx asked for maintenance for (<b>Frost 6 Door Wardrobe W/2Mirrors-High Gl </b>)  as it is (<b>Drawer got damaged</b>)</span><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Please find the attached images. </span><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Order ID: 29032602333120210828</span></b><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">CRM ID: 4638678</span></b><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Order Date : 28-Aug-2021</span></b><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Kindly check and assist.</span><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Thanks &amp; Regards, </span><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">HomeBox Cs Team</span><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'></span>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>On Thu, 23 Feb at 10:24 AM
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Inspection approved.    
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<b><span style='font-size:12.0pt;font-family:"-apple-system",serif;color:black'>Best Regards</span></b><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<b><span style='font-size:12.0pt;font-family:"-apple-system",serif;color:black'>Yahia Taha</span></b><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<span style='font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#777777'>Customer Care Team Leader - Home box</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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<b><span style='font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:gray'>Ext: 3457</span></b><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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<span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#777777'>Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&amp;data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960986330&amp;sdata=CzDg2vAtQD5CTi%2Bv9vKUiECOF5VcIbuwGzDWImDgzd0%3D&amp;reserved=0" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>www.homeboxstores.com</span></a></span><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'> |
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>From: Landmark Group &lt;[email-masked]&gt;
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<b>Sent:</b> Wednesday, February 22, 2023 4:17 PM<br>
<b>To:</b> Yahia Taha &lt;[email-masked]&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5743104] - Damaged item WWD - 29032602333120210828</span></div>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Hi Yahia.</span><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:black'>
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<strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Request</span></strong><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247">approval for maintenance </span></strong><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:black'>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Problem Statement:</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Cx asked for maintenance for (<b>​Frost</b></span><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">6 Door Wardrobe W/2Mirrors-High Gl </span></b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">)</span><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:black'>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247"> as it is (<b>Drawer</b></span><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">got damaged</span></b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">)</span><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:black'>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Please find the attached</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">images. </span><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:black'>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Order ID:</span></b><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">29032602333120210828</span></b><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:black'>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">CRM ID:</span></b><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">4638678</span></b><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:black'>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Order Date</span></b><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">: 28-Aug-2021</span></b><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:black'>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Kindly check and</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">assist.</span><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:black'>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Thanks</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">&amp; Regards, </span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">HomeBox</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Cs Team</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5743104:1125156</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5743104:1125156</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
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 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
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