Subject: Note Added - [#5695297] Damaged item WWD- 6802532507
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sun, 12 Feb 2023 06:10:27 +0000

Hi ,    Nikhilesh Hardas added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5695297    Subject:  Damaged item WWD- 6802532507   Requester: Ahmed Abusrair    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="color:#002060">Hi pream </span></div>
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<div class="MsoNormal"><span style="color:#002060">Pls find and arrange to replace back panel of the drawer and confirm.</span></div>
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<div class="MsoNormal"><span style="color:#002060">Regards</span></div>
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<div class="MsoNormal"><span style="color:#002060">Nikhilesh</span></div>
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<div>From: Landmark Group &lt;[email-masked]&gt;
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<b>Sent:</b> Saturday, February 11, 2023 1:28 PM<br>
<b>To:</b> Chamila JananathDasanayaka &lt;[email-masked]&gt;; Hbdammam Whdelivery &lt;[email-masked]&gt;; Nikhilesh Hardas &lt;[email-masked]&gt;<br>
<b>Cc:</b> Asif Mohdyusuf &lt;[email-masked]&gt;; HB.CCCKSA &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5695297] - Damaged item WWD- 6802532507</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5695297" rel="noreferrer">#5695297</a> raised by Ahmed Abusrair (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Hi</span></div>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Team,</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal"><b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Damaged</span></b></div>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">WWD </span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">No: 6802532507</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Date: 5-2-2023</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<b><span style='font-family:"Arial",sans-serif;color:black'>No:4605176</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Problem</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Statement: Cx complaint the product (<b>Cooper</b></span></div>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Mirror without 3-Drawer Young Dresser -161838904</span></b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">)</span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white"> the drawer got damaged due to improper installation of the mirror..Please find the attached images. Kindly check and assist..</span><span style="font-size:10.5pt;font-family:-apple-system">
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Thanks</span></div>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">&amp; Regards, </span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Cs Team</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system">On Sat, 11 Feb at 1:44 PM
<span class="separator">, Ahmed Abusrair &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">لقد سجلنا طلبك المعرف بالرقم (6802532507) تحت رقم الشكوى (4605176). الرجاء قبول اعتذارنا مرة أخرى</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">تم إبلاغ الفريق ويتواصلون معك قريبًا للتحقق من الأمر بالقيام بالإجراء المناسب . يمكن أن تستغرق هذه العملية ما بين 3-5 أيام. يرجى التحمل معنا بعض
 الوقت شاكرين صبركم وتعاونكم</span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">هل لديك استفسار آخر؟</span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">كان من دواعي سروري مساعدتكم , شكراً لكم لتسوقكم مع هوم بوكس</span><span style="font-size:10.0pt;color:#3F3F46"><br>
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<span lang="AR-SA" dir="RTL">نتمنى لكم يوماً سعيداً</span></span>
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<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#999999'>View conversation in
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Attachments :
1. <a href='https://helpae.homeboxstores.com/helpdesk/attachments/2044011814622'>File.mp4</a><br />2. <a href='https://helpae.homeboxstores.com/helpdesk/attachments/2044011814623'>File (1).mp4</a>