Subject: Note Added - [#5652894] Damaged WWD item - 29059201340620230128
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 01 Feb 2023 13:21:07 +0000

Hi ,    [email-masked] added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5652894    Subject:  Damaged WWD item - 29059201340620230128   Requester: +966541819088    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear <a id="OWAAMFF702CAD7F6041128C41ED76F5EAC8AC" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;color:black;text-decoration:none'>@Home Box</span></a>
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<div class="MsoNormal">Already raised the complaint for replacement when it will receive at the same time will be cleared.
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<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>2/1/2023 12:41:00 PM</span></div>
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<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>WH-PM-Monaco Multi-Purpose Cabinet-Natural---Repacked inside ctn hardware received incomplete &amp; f/f right panel also damaged 161478159 (Robeel MDX)
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<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Arial Narrow",sans-serif;color:black'>THANKS, AND BEST REGARDS</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial Narrow",sans-serif;color:black;mso-fareast-language:EN-GB'>COD - HOME DIVISION</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial Narrow",sans-serif;color:black;mso-fareast-language:EN-GB'>FWH BURAIDAH</span></div>
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<span style='font-size:9.0pt;font-family:"Arial Narrow",sans-serif;color:black;mso-fareast-language:EN-GB'>Email
</span><span style="color:#1F497D"><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:black'>[email-masked]</span></a></span><span style='font-size:5.0pt;font-family:"Tahoma",sans-serif;color:black'></span>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Home Box <br>
<b>Sent:</b> Wednesday, February 01, 2023 4:18 PM<br>
<b>To:</b> HCBuraidah Warehouse &lt;[email-masked]&gt;<br>
<b>Cc:</b> Suresh Kuridath &lt;[email-masked]&gt;; Nazam Hussain &lt;[email-masked]&gt;; HB.CCCKSA &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5652894] - Query from WhatsApp</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#183247;background:white'>Team,</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal"><b><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#183247;background:white'>Damaged</span></b></div>
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<b><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#183247;background:white'>WWD </span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<b><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#183247;background:white'>No: 29059201340620230128</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<b><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#183247;background:white'>Date: 28-Jan-2023</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<b><span style='font-family:"Arial",sans-serif;color:black'>No: 4575332</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#183247;background:white'>Statement:Cx. complains the cabinet is not complete and damaged. Team also returned the sofa as it is in bad condition.</span></div>
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<span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#183247;background:white'>Please find the attached images. </span><span style="font-size:10.5pt;font-family:-apple-system">
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<span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#183247;background:white'>check and assist..</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#183247;background:white'>&amp; Regards, </span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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