Subject: Note Added - [#5604686] Query from WhatsApp
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 21 Jan 2023 08:04:42 +0000

Hi ,    Hcwh Taif added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5604686    Subject:  Query from WhatsApp   Requester: +966548420450    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Noted, we arrange team within 3 working days to check customer issue
</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal"><b></b></div>
</div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Home Box &lt;[email-masked]&gt; <br>
<b>Sent:</b> Friday, January 20, 2023 11:50 AM<br>
<b>To:</b> Hcwh Taif &lt;[email-masked]&gt;<br>
<b>Cc:</b> Shamsheer Musthafa &lt;[email-masked]&gt;; HB.CCCKSA &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5604686] - Query from WhatsApp</div>
<div></div>
<div></div>

<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
</span></i></b><span style="color:indianred"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>reminder </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#183247'>Hi Team,</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<b><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#183247'>Damaged Mattress WWD </span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<b><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#183247'>Order No: 6197526421</span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<b><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#183247'>Order Date:  14-Jan-2023</span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<b><span style='font-family:"Arial",sans-serif;color:black'>CRM No: 4538936</span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#183247'>Problem Statement: cx complaining about a bad smell from the item (iBella Super King Foam Bonnell Spring Mattress - 200x23x200 cms - White). </span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#183247'>Thanks &amp; Regards, </span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#183247'>HomeBox Cs Team</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Thu, 19 Jan at 11:57 AM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
</span></span><span class="separator"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#183247;background:white'>Hi</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#183247;background:white'>Team,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><b><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#183247;background:white'>Damaged</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal">
<b><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#183247;background:white'>Mattress WWD </span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><b><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#183247;background:white'>Order</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal">
<b><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#183247;background:white'>No: 6197526421</span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><b><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#183247;background:white'>Order</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal">
<b><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#183247;background:white'>Date:  14-Jan-2023</span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><b><span style='font-family:"Arial",sans-serif;color:black'>CRM</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal">
<b><span style='font-family:"Arial",sans-serif;color:black'>No: 4538936</span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#183247;background:white'>Problem</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#183247;background:white'>Statement: cx complaining about a bad smell from the item (iBella Super King Foam Bonnell Spring Mattress - 200x23x200 cms - White).</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div></div>
<div></div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#183247;background:white'>Thanks</span></div>
<div></div>
<div></div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#183247;background:white'>&amp; Regards,
</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#183247;background:white'>HomeBox</span></div>
<div></div>
<div></div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#183247;background:white'>Cs Team</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
</div>
<div></div>
<div></div>
</div>
</div>
</blockquote>
</div>
</div>
<div class="MsoNormal">
<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5604686:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
</span>
</div>
<div></div>
<div></div>
</div>
</div>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. <a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
</blockquote></div>