Subject: Note Added - [#5595123] Damaged FF item - 6193648251
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 18 Jan 2023 06:44:26 +0000

Hi ,    AHMED HASSAN added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5595123    Subject:  Damaged FF item - 6193648251   Requester: عبير    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="font-size:12.0pt">Hi <a id="OWAAM408D089A0C824E6AA4D93A6BA946D329" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Home Box</span></a> , We will send team to replace the mirror within 48 hours.</span></div>
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<div class="MsoNormal"><span style="font-size:12.0pt">Hi <a id="OWAAM76A22B18E629455F8C73429E22CEB5CF" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Iliyas Belliyaru</span></a> , Pls provide replacement as below call id given.
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<div class="MsoNormal"><img width="501" height="788" style="width:5.2187in;height:8.2083in" id="Picture_x0020_4" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwOTY3MTA4MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.acZ1s4iZklCA23atnvOOWecc0udo2GhJ77BJzWKa3r0" data-id="2044009671080"></div>
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<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>1/18/2023 9:29:51 AM</span></div>
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<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>6193648251</span></div>
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<span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:black;background:yellow;mso-highlight:yellow'>WH_QI_163969923-My House Mirror for Dresser-Sonoma+White-2/2_ mirror fell out of it place and got damage Pls Replacement
 &amp; Arrange To team Syed PSC (Kharj)</span><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:black'></span>
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<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>WH_QI_163969923-My House Mirror for Dresser-Sonoma+White-2/2_ mirror fell out of it place and got da</span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Home Box &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, January 18, 2023 7:20 AM<br>
<b>To:</b> AHMED HASSAN &lt;[email-masked]&gt;; Hbriyadh Warehouse &lt;[email-masked]&gt;; hbriyadh delivery &lt;[email-masked]&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5595123] - Damaged FF item - 6193648251</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt;font-family:-apple-system">Notified to:[email-masked] <br>
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Hi Team,<br>
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Damaged WWD <br>
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Order No: 6193648251<br>
Order Date: 28-Dec-2022 <br>
CRM No: 4532126<br>
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Problem Statement: With Ref. to CRM: 4531024, The mirror of the dressing table fell down due to improper installation. PFAF<br>
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Thanks &amp; Regards, <br>
HomeBox Cs Team<br>
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<span style="font-size:10.5pt;font-family:-apple-system">On Mon, 16 Jan at 8:34 PM
<span class="separator">, Home Box &lt;</span></span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span class="separator"><span style="font-size:10.5pt;font-family:-apple-system">&gt;
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Hi Team,</span><span style="color:#183247"></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Damaged WWD </span></b><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Order No: 6193648251</span></b><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Order Date: 28-Dec-2022 </span></b><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<b><span style='font-family:"Arial",sans-serif;color:black'>CRM No: 4532126</span></b><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Problem Statement: With Ref. to CRM: 4531024, The mirror of the dressing table fell down due to improper installation. PFAF</span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Thanks &amp; Regards, </span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">HomeBox Cs Team</span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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