Subject: Note Added - [#5536578] not pulling out in CRM&DMS - 6189129292
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 04 Jan 2023 11:16:40 +0000

Hi ,    Faizal Maradeya added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5536578    Subject:  not pulling out in CRM&DMS - 6189129292   Requester: أفنان البرغش    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Ok please  process</div>
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<div>From: Hamza Nouri Ahmad Abu Azzam &lt;[email-masked]&gt;
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<b>Sent:</b> Wednesday, January 4, 2023 1:05 PM<br>
<b>To:</b> Afaq Ahmad (TCS) &lt;[email-masked]&gt;; LMG GDMS &lt;[email-masked]&gt;; Faizal Maradeya &lt;[email-masked]&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;[email-masked]&gt;; Hbriyadh Warehouse &lt;[email-masked]&gt;; Home Box &lt;[email-masked]&gt;; AHMED HASSAN &lt;[email-masked]&gt;; hbriyadh delivery &lt;[email-masked]&gt;; Vakeel
 Ahmad &lt;[email-masked]&gt;; Suresh Kuridath &lt;[email-masked]&gt;; Jamshid Kurikkal &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5536578] - not pulling out in CRM&amp;DMS - 6189129292</div>
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<div class="MsoNormal">Hi <a id="OWAAM5C6D1674DDBA489DBD15BC2341D69D88" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Afaq Ahmad (TCS)</span></a>
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<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@LMG GDMS</span></a>,</div>
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<div class="MsoNormal">Please we need your support this area is showing under JDH territory, but the area must be shown in RYD
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<div class="MsoNormal">Thumair Industrial</div>
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<div class="MsoNormal">Hi <a id="OWAAM89324E57D95744AFB03125D4B96A736A" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Faizal Maradeya</span></a> we need your approval to generate a voucher we will cancel the order and let the customer place new one with new address near her location.</div>
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<div class="MsoNormal">68 TH 100</div>
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<div class="MsoNormal">The below was 112 now is back to base price </div>
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<b><span style="color:#1F497D">Best Regards</span></b><b><span style="font-size:12.0pt;color:#1F497D"></span></b>
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<b><span style='font-size:12.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D'>Hamza.AbuAzzam
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Warehouse Operation - Home box - KSA</span><b><span style='font-size:12.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D'></span></b>
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<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#777777'>Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia</span></div>
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</span><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&amp;data=05%7C01%7Cfaizal.maradeya%40landmarkgroup.com%7Cd2bbbb567ee74a9bb01f08daee32cf4c%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C638084199243856105%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=PORsxRt9kytpVgn1S6dQIDuqQneQVAv8cebn48HKUdc%3D&amp;reserved=0" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>www.landmarkgroup.com</span></a><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#777777'></span>
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<b>From:</b> Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, January 4, 2023 10:47 AM<br>
<b>To:</b> AHMED HASSAN &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Hbriyadh Warehouse &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; hbriyadh delivery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Hamza Nouri Ahmad Abu Azzam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Vakeel Ahmad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Suresh Kuridath &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Jamshid Kurikkal &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5536578] - not pulling out in CRM&amp;DMS - 6189129292</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi Team, </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Problem Statement:
<strong><span style="font-family:-apple-system">Order not pulling in GCRM &amp; GDMS</span></strong>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Order Date : Dec 6, 2022</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Order ID: 6189129292</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Cx No. 597080717</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Item ID : 162737380 + 162492145</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Assistance Required: Arrange delivery for the nearest time</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Issue Description: Please check as the order number is not showing data in GCRM&amp;GDMS and Cx. is chasing us.  PFAF</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">As per of hybris there are two items furniture kindly check and do the needful </span></div>
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<span lang="AR-SA" dir="RTL" style="font-size:10.5pt">تشغيل الأربعاء, 4 يناير في 10:16 ص
</span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>, AHMED HASSAN &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
</span></span><span class="separator"><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">كتب</span></span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>:
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<div class="MsoNormal"><span style="font-size:12.0pt;font-family:-apple-system">Hi <a id="OWAAMFC3E8F5F49334B98A3EE4DBC0E007CEC" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Home Box</span></a> ,</span></div>
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<span style="font-size:12.0pt;font-family:-apple-system">The order is household items not a furniture.</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">From: Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, January 4, 2023 8:40 AM<br>
<b>To:</b> AHMED HASSAN &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Hbriyadh Warehouse &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; hbriyadh delivery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Hamza Nouri Ahmad Abu Azzam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5536578] - not pulling out in CRM&amp;DMS - 6189129292</span></div>
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<b><i><span style="font-size:13.5pt;font-family:-apple-system;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi Team, </span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Problem Statement: <strong><span style="font-family:-apple-system">Order not pulling in GCRM &amp; GDMS</span></strong>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Order Date : Dec 6, 2022</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Order ID: 6189129292</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Cx No. 597080717</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Assistance Required: Arrange delivery for the nearest time</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Issue Description: Please check as the order number is not showing data in GCRM&amp;GDMS and Cx. is chasing us.  PFAF</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Thanks, </span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">CS Team</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.5pt">تشغيل الأثنين, 2 يناير في 5:21 م
</span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
</span></span><span class="separator"><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">كتب</span></span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Problem Statement:
<strong><span style="font-family:-apple-system">Order not pulling in GCRM &amp; GDMS</span></strong>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order ID: 6189129292</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Issue Description: Please check as the order number is not showing data in GCRM&amp;GDMS and Cx. is chasing us.  PFAF</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thanks, </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">CS Team | Alhamzi</span></div>
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