Subject: New Reply Received - Price issue
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 27 Dec 2022 06:49:44 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  Price issue   Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/pLA1ju4K95XxD0tEG3qx3Q~~/AALN9wA~/RgRli8kEPVcDc3BjQgpjoYSVqmPnqaWUUhlzdXBwb3J0QGhvbWVib3hzdG9yZXMuY29tWAQAAAAB" alt=""></div>
Dear Team, <br>
<br>
<br>
Our apologies for the delay. <br>
<br>
<br>
The order is currently out for pickup and will be collected at the earliest time possible.<br>
<br>
<br>
Regards, 
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Abdullah Sharif </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>26/12/2022 9:21 PM GMT+03:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Subject: </strong>Fwd: [#5459910] - Price issue<br>
 
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<span dir="ltr">Dear Team,</span><br>
 <br>
<strong>Reminder still not collected </strong><br>
 <br>
<span dir="ltr">Order ID: 6188600604</span><br>
<span dir="ltr">Tracking ID: <strong>SD009471723</strong></span><br>
Cx Contact no: 966569552545<br>
 <br>
Assistance Required: Need urgent collection<br>
Issue Description: Customer raised a return request on (12/14/22). But the items are still not collected.<br>
 <br>
Kindly contact the customer on the following phone number (966569552545) to arrange an urgent collection.<br>
 <br>
Thanks &amp; Regards, <br>
HomeBox Cs Team  </div>
</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Sun, 25 Dec at 5:49 AM <span class="separator">, Home Box &lt;[email-masked]&gt; wrote: </span>

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<div dir="ltr"><span class="separator">Hi Team,<br>
 <br>
Reminder still not collected <br>
 <br>
Order ID: 6188600604<br>
Tracking ID: SD009471723<br>
Cx Contact no: 966569552545<br>
 <br>
Assistance Required: Need urgent collection<br>
Issue Description: Customer raised a return request on (12/14/22). But the items are still not collected.<br>
 <br>
Kindly contact the customer on the following phone number (966569552545) to arrange an urgent collection.<br>
 <br>
Thanks &amp; Regards, <br>
HomeBox Cs Team </span></div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">
<span class="separator">On Thu, 22 Dec at 5:24 PM <span class="separator">, Home Box &lt;[email-masked]&gt; wrote: </span></span>

<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr"><span class="separator"><span class="separator">Hi Team,<br>
 <br>
<strong>Reminder still not collected </strong><br>
 <br>
Order ID: 6188600604<br>
Tracking ID: SD009471723<br>
Cx Contact no: 966569552545<br>
 <br>
Assistance Required: Need urgent collection<br>
Issue Description: Customer raised a return request on (12/14/22). But the items are still not collected.<br>
 <br>
Kindly contact the customer on the following phone number (966569552545) to arrange an urgent collection.<br>
 <br>
Thanks &amp; Regards, <br>
HomeBox Cs Team <br>
Wasim</span></span></div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">
<span class="separator"><span class="separator">On Mon, 19 Dec at 3:51 PM <span class="separator">, Home Box &lt;[email-masked]&gt; wrote: </span></span></span>

<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr"><span class="separator"><span class="separator"><span class="separator">Hi Team,<br>
 <br>
Late collection<br>
 <br>
Order ID: 6188600604<br>
Tracking ID: SD009471723<br>
Cx Contact no: 966569552545<br>
 <br>
Assistance Required: Need urgent collection<br>
Issue Description: Customer raised a return request on (12/14/22). But the items are still not collected.<br>
 <br>
Kindly contact the customer on the following phone number (966569552545) to arrange an urgent collection.<br>
 <br>
Thanks &amp; Regards, <br>
HomeBox Cs Team </span></span></span></div>
</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">
<span class="separator"><span class="separator"><span class="separator">On Sun, 18 Dec at 8:14 PM <span class="separator">, Home Box &lt;[email-masked]&gt; wrote: </span></span></span></span>

<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr"><span class="separator"><span class="separator"><span class="separator"><span class="separator">Hi Team,<br>
 <br>
Late collection<br>
 <br>
Order ID: 6188600604<br>
Tracking ID: SD009471723<br>
Cx Contact no: 966569552545<br>
 <br>
Assistance Required: Need urgent collection<br>
Issue Description: Customer raised a return request on (12/14/22). But the items are still not collected.<br>
 <br>
Kindly contact the customer on the following phone number (966569552545) to arrange an urgent collection.<br>
 <br>
Thanks &amp; Regards, <br>
HomeBox Cs Team</span></span></span></span></div>

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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/VDUkmKSRNj_48HSdNk4rUg~~/AALN9wA~/RgRli8kEPlcDc3BjQgpjoYSVqmPnqaWUUhlzdXBwb3J0QGhvbWVib3hzdG9yZXMuY29tWAQAAAAB">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5459910