Subject: Note Added - [#5469882] Query from WhatsApp
From: Home Box <[email-masked]>
To: [email-masked], [email-masked]
Date: Tue, 20 Dec 2022 13:54:38 +0000

Hi ,    Karim Asklany added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5469882    Subject:  Query from WhatsApp   Requester: Wasim Ismaeel    Note Content:   <div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="ltr">Wrong delivered item cannot be processed - proceed manual refund and close.</div>
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<table border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse;width:719pt" width="958"><tbody>
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<td class="xl75" style="color: black; font-size: 15px; font-weight: 700; font-style: normal; text-decoration: none; font-family: Calibri, sans-serif; text-align: center; vertical-align: bottom; border: 0.5pt solid windowtext; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: rgb(189, 215, 238); height: 15pt; width: 58pt" width="8.037578288100208%">RMA</td>
<td class="xl75" style="color: black; font-size: 15px; font-weight: 700; font-style: normal; text-decoration: none; font-family: Calibri, sans-serif; text-align: center; vertical-align: bottom; border-top: 0.5pt solid windowtext; border-right: 0.5pt solid windowtext; border-bottom: 0.5pt solid windowtext; border-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: rgb(189, 215, 238); border-left: none; width: 65pt" width="8.977035490605427%">INVOICE_NO</td>
<td class="xl72" style="color: black; font-size: 15px; font-weight: 700; font-style: normal; text-decoration: none; font-family: Calibri, sans-serif; text-align: center; vertical-align: bottom; border-top: 0.5pt solid windowtext; border-right: 0.5pt solid windowtext; border-bottom: 0.5pt solid windowtext; border-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: rgb(189, 215, 238); border-left: none; width: 86pt" width="12.004175365344468%">AWB_NO</td>
<td class="xl72" style="color: black; font-size: 15px; font-weight: 700; font-style: normal; text-decoration: none; font-family: Calibri, sans-serif; text-align: center; vertical-align: bottom; border-top: 0.5pt solid windowtext; border-right: 0.5pt solid windowtext; border-bottom: 0.5pt solid windowtext; border-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: rgb(189, 215, 238); border-left: none; width: 86pt" width="12.004175365344468%">TEM_ID</td>
<td class="xl72" style="color: black; font-size: 15px; font-weight: 700; font-style: normal; text-decoration: none; font-family: Calibri, sans-serif; text-align: center; vertical-align: bottom; border-top: 0.5pt solid windowtext; border-right: 0.5pt solid windowtext; border-bottom: 0.5pt solid windowtext; border-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: rgb(189, 215, 238); border-left: none; width: 224pt" width="31.210855949895617%">ITEM_DESC</td>
<td class="xl72" style="color: black; font-size: 15px; font-weight: 700; font-style: normal; text-decoration: none; font-family: Calibri, sans-serif; text-align: center; vertical-align: bottom; border-top: 0.5pt solid windowtext; border-right: 0.5pt solid windowtext; border-bottom: 0.5pt solid windowtext; border-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: rgb(189, 215, 238); border-left: none; width: 48pt" width="6.680584551148225%">STATUS</td>
<td class="xl72" style="color: black; font-size: 15px; font-weight: 700; font-style: normal; text-decoration: none; font-family: Calibri, sans-serif; text-align: center; vertical-align: bottom; border-top: 0.5pt solid windowtext; border-right: 0.5pt solid windowtext; border-bottom: 0.5pt solid windowtext; border-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: rgb(189, 215, 238); border-left: none; width: 48pt" width="6.680584551148225%">RETURN</td>
<td class="xl72" style="color: black; font-size: 15px; font-weight: 700; font-style: normal; text-decoration: none; font-family: Calibri, sans-serif; text-align: center; vertical-align: bottom; border-top: 0.5pt solid windowtext; border-right: 0.5pt solid windowtext; border-bottom: 0.5pt solid windowtext; border-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: rgb(189, 215, 238); border-left: none; width: 48pt" width="6.680584551148225%">RECEIVED</td>
<td class="xl78" style="color: red; font-size: 15px; font-weight: 700; font-style: normal; text-decoration: none; font-family: Calibri, sans-serif; text-align: center; vertical-align: bottom; border-top: 0.5pt solid windowtext; border-right: 0.5pt solid windowtext; border-bottom: 0.5pt solid windowtext; border-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: rgb(189, 215, 238); border-left: none; width: 56pt" width="7.724425887265136%">UNXPCTED</td>
</tr>
<tr>
<td class="xl76" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;height:15.0pt">1003611180</td>
<td class="xl76" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">6188497629</td>
<td class="xl70" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">RP1208220006604</td>
<td class="xl70" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">163424269</td>
<td class="xl70" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">EC-Premia 14 piece cookware set-Color C</td>
<td class="xl70" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">CLOSED</td>
<td class="xl70" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">0</td>
<td class="xl70" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">1</td>
<td class="xl77" style="color:red;font-size:15px;font-weight:700;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">1</td>
</tr>
<tr>
<td class="xl76" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;height:15.0pt">1003611180</td>
<td class="xl76" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">6188497629</td>
<td class="xl70" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">RP1208220006604</td>
<td class="xl70" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">164767757</td>
<td class="xl70" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">EC-Premia 14 piece cookware set-Color C</td>
<td class="xl70" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">CLOSED</td>
<td class="xl70" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">1</td>
<td class="xl70" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">0</td>
<td class="xl77" style="color:red;font-size:15px;font-weight:700;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">0</td>
</tr>
</tbody></table>
</div>