Subject: Note Added - [#5459910] Price issue
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 19 Dec 2022 05:23:00 +0000

Hi ,    usman added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5459910    Subject:  Price issue    Requester: ali    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Dear Team,</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Kindly share us SMSA AWB number.</span></div>
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<div class="MsoNormal"><span lang="EN-GB" style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Regards.</span></div>
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<b><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Usman Aslam Qadri</span></b><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'></span></b>
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<div class="MsoNormal" style="line-height:9.0pt"><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>Key Accounts Executive (CSR)<br>
SMSA Express Transportation Co. Ltd<br>
Riyadh - Kingdom of Saudi Arabia</span></div>
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<div class="MsoNormal" style="line-height:9.0pt"><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>T  +966 11 4633999 EXT 7437 , 8019</span></div>
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<b><span style='font-size:9.0pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>F</span></b><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'> +966-1-2187782</span><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'></span>
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<a href="http://www.smsaexpress.com/" rel="noreferrer"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:blue;text-decoration:none'><img width="165" height="63" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNzQ0Nzc4NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.QYdjCia2Ceaq9UN95T03_1zGRqTO8BOkSmt4-qoIafo" data-id="2044007447784" alt="SMSA EXPRESS"></span></a><span style='font-family:"Calibri","sans-serif";color:#1F497D'></span>
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<div>From:<span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Home Box [mailto:[email-masked]]
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<b>Sent:</b> Sunday, December 18, 2022 7:05 PM<br>
<b>To:</b> Key Accounts - KSA<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> Fwd: [#5459910] - Price issue</span>
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<pre><span style="color:black">Caution: This message was sent from outside of SmsaExpress. <div></div></span></pre>
<pre><span style="color:black">________________________________________________________________<div></div></span></pre>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Hi Team,</span><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Late collection</span></b><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Order ID:</span></b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white"> 6188600604</span><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Tracking ID:</span></b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white"> SD009442154</span><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Cx Contact no: 966569552545</span></b><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Assistance Required: Need urgent collection</span><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Issue Description: Customer raised a return request on (<b>12/14/22</b>). But the items are still not collected.</span><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Kindly contact the customer on the following phone number (<b>966569552545</b>) to arrange an urgent collection.</span><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Thanks &amp; Regards, </span><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">HomeBox Cs Team</span><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'></span>
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</span><span style='font-size:1.0pt;font-family:"fdtktid","serif";color:white'>5459910:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>
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