Subject: Ticket Assigned - Inbound call-6190291990
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 17 Dec 2022 14:08:07 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Inbound call-6190291990 Dear Team,  Kindly confirm if the items below have been shipped form the WH as the customer confirmed that he did not receive them.  Order Number: ( 6190291990 )   AWB: ( FP1213220007430 )   Items: ( 164632846 ) 

Correct, refunded on the product. The customer has a refund on the product, and the product has not been delivered to the customer, due to a refund    Best Regards, https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5473395