Subject: New Reply Received - Complaint for Homebox
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 14 Dec 2022 06:39:47 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  Complaint for Homebox  Ticket comment <div><br></div>Hello. My apologies for the error. The deducted amount by homebox is only SR 1,198.00. Hoping for your kind assistance and fast action on this matter. <br><br><div dir="ltr">Regards. </div>
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<div>On Dec 13, 2022, at 4:15 PM, quennie arce &lt;[email-masked]&gt; wrote:<br><br>
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<div><br></div>Hello. I already attached all the needed document as a proof in this email since December 4, 2022. Please try to read back and check carefully all the reply in this email thread. This is already one month invetigation process. </div>
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<div dir="ltr">Hoping for your fast action on this matter. </div>
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<br><blockquote>On Dec 13, 2022, at 3:08 PM, Home Box &lt;[email-masked]&gt; wrote:<br><br>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">Hi Quennie, <br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br> <br>We sincerely apologize for any inconvenience caused to you.<br><br>Could you please share with us the full Credit card number the amount was deducted from so we can investigate further and assist you in the best way. <br><br>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.<br><br>Your Friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5404994