Subject: New Reply Received - Damaged ff item 4101879/ 29002101244320220814
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 30 Aug 2022 12:28:04 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  Damaged ff item 4101879/ 29002101244320220814  Ticket comment <div dir="ltr">
<div class="gmail_default" style="color:#0b5394">Hi </div>
<div class="gmail_default" style="color:#0b5394">can you share the number to contact or email addresses?</div>
<div class="gmail_default" style="color:#0b5394"><br></div>
<div class="gmail_default" style="color:#0b5394">it has been hectic since issue has been identified and requested for action n refund.</div>
<div class="gmail_default" style="color:#0b5394"><br></div>
<div><div dir="ltr" class="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><font><b>Regards,<br>Dayesh Naik</b></font></div></div></div></div></div></div></div>
<br>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Aug 30, 2022 at 3:27 PM Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi, </div>
<div dir="ltr">
<br>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div> </div>
<div>We sincerely apologize for any inconvenience caused to you.</div>
<div><br></div>
<div dir="ltr">As per the HomeBox policy the refund will be as a credit note, and since stores operates separately we advice you to contact the store regarding your request to refund the amount to your account. </div>
<div><br></div>
<div>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</div>
<div><br></div>
<div>Your Friends,</div>
<div>The Support Team</div>
</div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4747143