Subject: Ticket Assigned - 9581311433/ raise CRM
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 29 Aug 2022 14:41:29 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  9581311433/ raise CRM Ahmed Elsamman                    * File attached - 14d46fb80ada83c692072e.mp4 *             06:08 PM, 29th Aug                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           06:08 PM, 29th Aug                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            06:08 PM, 29th Aug                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           06:08 PM, 29th Aug                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            06:08 PM, 29th Aug                     Ahmed Elsamman                    Video with the issue as requested           06:08 PM, 29th Aug                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            06:10 PM, 29th Aug                   New                   If you have any pictures that you would like to share, please do that.            06:10 PM, 29th Aug                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           06:10 PM, 29th Aug                   Alhamzi                   Please wait while we check the details.            06:17 PM, 29th Aug                   Alhamzi                   Thank you for allowing me the time to check. I appreciate your patience.           06:21 PM, 29th Aug                   Alhamzi                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             06:33 PM, 29th Aug                   Alhamzi                   Do you have any other inquiries that we can help with?           06:33 PM, 29th Aug                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:40 PM, 29th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4795953