Subject: New Reply Received - delay delivery/9583707601
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 29 Aug 2022 10:57:14 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  delay delivery/9583707601  Ticket comment <div dir="auto">While I do appreciate the delivery, the item stinks strongly of cigarette smoke, maybe because  it was delivered by staff instead of courier. </div>
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<div dir="auto">I would advise management to better coordinate the deliveries and not to overpromise the customer regarding the delivery timeframe and underdeliver. Quite disappointed.</div>
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<div dir="auto">Best regards,</div>
<div dir="auto">Lauren </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Aug 29, 2022 at 2:47 PM Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div style="clear:both"><div style="clear:both"><div style="clear:both"><div style='font-family:arial,helvetica,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:16px;clear:both'>
<div dir="ltr" style="clear:both">Hi Lauren, </div>
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<br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>
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<div dir="ltr" style="clear:both">We sincerely apologize for any inconvenience caused you and for the delay on delivering the order. <br><br><div dir="ltr">We have checked and we would like to inform you that our courier team delivered the order on (8/29/22).</div>
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<br><div>Feel free to get in touch with us for further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team </div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4789262