Subject: New Reply Received - Returns
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 29 Aug 2022 09:39:41 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Hi,<div dir="auto">Please find the attached file for your reference.</div>
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<div>On Mon, 29 Aug 2022, 1:38 pm Ringu Varghese, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Hi,<div dir="auto"><br></div>
<div dir="auto">The team from hombox came here today and took my recliner back and they told me to sign a customer return <a href="http://form.in" target="_blank" rel="noreferrer">form.in</a> the form it is mention that 10% of the amount will be deducted.They told me to go to the store after 3 days.Hearby attaching the form which they have provided to me.I need a full refund because the product is only used less than a year.</div>
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<div dir="ltr" class="gmail_attr">On Mon, 29 Aug 2022, 1:02 pm Home Box, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Ringo Varges,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for any inconvenience caused, <br><br>We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.</div>
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<div>We request you to please allow us some time so we can work on this and do the needful.</div>
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<div>We appreciate your patience.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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Attachments :
1. <a href='https://helpae.homeboxstores.com/helpdesk/attachments/2043376047896'>20220829_123147.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4788034