Subject: New Reply Received - Mattress came with wrong description
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 29 Aug 2022 06:15:18 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  Mattress came with wrong description  Ticket comment <div class="ydpbbd87598yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">
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<span><span style="color: rgb(38, 40, 42); font-family: -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size: 14px">Good Morning,</span></span><br>
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<div dir="ltr"><span><span style="color: rgb(38, 40, 42); font-family: -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size: 14px"><br></span></span></div>
<div dir="ltr"><span><span style="color: rgb(38, 40, 42); font-family: -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size: 14px">Please send me the contact number of your representative who will come today to pull out the mattress as per your below email. </span></span></div>
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<b><font><font>Regards,</font></font></b><br>
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<b><br></b><font><b>Saqib Rabbani</b></font><br><b><font>Cell# +971-567397818    (UAE)<br><br></font></b>
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<div>On Saturday, August 27, 2022 at 07:47:26 PM GMT+4, Home Box &lt;[email-masked]&gt; wrote:
                
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                <div><div id="ydp5710b982yiv9501963121"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div dir="ltr">Hi Saqib, </div>
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<br>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for any inconvenience caused to you.</div>
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<div dir="ltr">As per the team update kindly note that the item (20CMS size mattress) in not in stock  and our team will contact you on Monday 29/08/2022 to pull out the item and the refund will be initiated. Please contact  us if the item is not pullout  our on Monday and we will help you in the best way. </div>
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<div>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4642735