Subject: Ticket Assigned - Damaged item/ share photos/ 4126653
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sun, 28 Aug 2022 14:50:33 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Damaged item/ share photos/ 4126653 NADHEERAL RAHMAN                    Hi           06:28 PM, 28th Aug                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           06:28 PM, 28th Aug                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           06:28 PM, 28th Aug                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            06:28 PM, 28th Aug                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            06:28 PM, 28th Aug                     NADHEERAL RAHMAN                    Order 29038101193520220823           06:29 PM, 28th Aug                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            06:30 PM, 28th Aug                   New                   If you have any pictures that you would like to share, please do that.            06:30 PM, 28th Aug                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           06:30 PM, 28th Aug                     NADHEERAL RAHMAN                    Order 29038101193520220823           06:31 PM, 28th Aug                     NADHEERAL RAHMAN                             06:33 PM, 28th Aug                     NADHEERAL RAHMAN                             06:33 PM, 28th Aug                     NADHEERAL RAHMAN                    One handle is missing           06:34 PM, 28th Aug                   Alhamzi                   Hi Nadheeral, thank you for contacting us. This's Alhamzi We would be happy to help you.           06:37 PM, 28th Aug                   Alhamzi                   could you please provide us with your email ID so we can update you?           06:37 PM, 28th Aug                   Alhamzi                   We sincerely apologize for any inconvenience caused you.  We would like to let you know that we have escalated this issue to the concern team and will contact you within 3-5 business days to help you with this issue.  Complain number: 4126653           06:38 PM, 28th Aug                   Alhamzi                   could you please provide us with your email ID so we can update you?           06:38 PM, 28th Aug                     NADHEERAL RAHMAN                    [email-masked]           06:41 PM, 28th Aug                   Alhamzi                   Thanks for sharing the details           06:46 PM, 28th Aug                   Alhamzi                   Do you have any other inquiries that we can help with?           06:46 PM, 28th Aug                     NADHEERAL RAHMAN                    Pls solve this issue tomorrow itself           06:47 PM, 28th Aug                   Alhamzi                   We are on it.           06:50 PM, 28th Aug                   Alhamzi                   Do not hesitate to contact us for more assistance            06:50 PM, 28th Aug                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:50 PM, 28th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4790397