Subject: Ticket Assigned - 9579934621/ Refund follow up/ bank statement
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 27 Aug 2022 15:16:12 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  9579934621/ Refund follow up/ bank statement Merlyn Esguerra                    * File attached - statement.csv *    statement.csv           07:09 PM, 27th Aug                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           07:09 PM, 27th Aug                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            07:09 PM, 27th Aug                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            07:11 PM, 27th Aug                   New                   If you have any pictures that you would like to share, please do that.            07:11 PM, 27th Aug                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           07:11 PM, 27th Aug                     Merlyn Esguerra                    FYI my bank details as you requested.           07:11 PM, 27th Aug                     Merlyn Esguerra                    Now my turn to follow up my refund.           07:12 PM, 27th Aug                   Alhamzi                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             07:14 PM, 27th Aug                   Alhamzi                   We will update you via mail.           07:14 PM, 27th Aug                   Alhamzi                   Do you have any other inquiries that we can help with?           07:14 PM, 27th Aug                     Merlyn Esguerra                    Thank you           07:14 PM, 27th Aug                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:15 PM, 27th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4785429