Subject: Ticket Assigned - Escalate photo of damaged FF item/ 4103157
From: Home Box <[email-masked]>
To: [email-masked]
Date: Fri, 19 Aug 2022 15:10:03 +0000

Hi Alhamzi Mohammed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Escalate photo of damaged FF item/ 4103157 اتحاد الإمارات لرفع الأثق                             06:43 PM, 19th Aug                     اتحاد الإمارات لرفع الأثق                             06:43 PM, 19th Aug                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           06:43 PM, 19th Aug                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            06:43 PM, 19th Aug                     اتحاد الإمارات لرفع الأثق                             06:43 PM, 19th Aug                     اتحاد الإمارات لرفع الأثق                    I have made a complain about this broken leg in my dining table           06:44 PM, 19th Aug                     اتحاد الإمارات لرفع الأثق                    Reference number           06:44 PM, 19th Aug                     اتحاد الإمارات لرفع الأثق                    9575548642           06:44 PM, 19th Aug                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            06:45 PM, 19th Aug                   New                   If you have any pictures that you would like to share, please do that.            06:45 PM, 19th Aug                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           06:45 PM, 19th Aug                   Alhamzi                   Hi, thank you for contacting us. This's Alhamzi We would be happy to help you.           06:45 PM, 19th Aug                   Alhamzi                   We sincerely apologize for any inconvenience caused you.            06:45 PM, 19th Aug                   Alhamzi                   Please wait while we check the details.            06:45 PM, 19th Aug                   Alhamzi                   Thank you for sharing the details. Please allow me a moment while I check this for you.           06:52 PM, 19th Aug                   Alhamzi                   We will escalate the issue to our team to arrange a team to visit you and assist you within 3-5 days           07:00 PM, 19th Aug                   Alhamzi                   We will update you via mai           07:01 PM, 19th Aug                   Alhamzi                   Mail*           07:01 PM, 19th Aug                   Alhamzi                   Do you have any other inquiries that we can help with?           07:01 PM, 19th Aug                   Alhamzi                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:03 PM, 19th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4750369