Subject: New Reply Received - Order number 29020201901520220114
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 16 Aug 2022 13:03:38 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  Order number 29020201901520220114  Ticket comment <div>You have some serious miscommunication within your teams.</div>
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<div>Today afternoon I received a call from Head of customer service Mr Ahmed. He told me he will arrange for pull out on Thursday for coffee and dining table both and arrange for full refund.</div>
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<div>Today people from homebox come and pull out just the dining table and refuse to take coffee table.</div>
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<div>Can you explain this mishap.</div>
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<br><div dir="ltr">Regards, <div>Waseem Dakhway</div>
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<div>On 15 Aug 2022, at 4:54 PM, Home Box &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div dir="ltr" style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>Hi Waseem,<br><br>Thank you for reaching out to us with your concern in details. <br><br>
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<div style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif' dir="ltr">We sincerely apologize for any inconvenience caused to you.<br><br>Kindly note that we are  following our team regarding the complain of the dining table and the Coffee table - and we’ll do our best to sort this out quickly.</div>
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<font color="#000000">Thank you for your patience.</font><br><br><font color="#000000">Feel free to get in touch if you need further assistance.</font><br><br><font color="#000000">Your friends,</font><br><font color="#000000">The Support Team</font>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4732279