Subject: New Reply Received - 9513059953 / Rejected Refund
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 15 Aug 2022 17:38:08 +0000

Hi Alhamzi Mohammed,  The customer has responded to the ticket.  9513059953 / Rejected Refund  Ticket comment <div>Dear,</div>
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<div>I have received this kind of relies before also...even with the refund date and time...what u want me to believe</div>
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<div>May I know the email for the superiors of the company so that they know what's happening.</div>
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<div>Varun<br><br><br><br><br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Home Box &lt;[email-masked]&gt;<br>Sent: Mon, 15 Aug 2022 21:08:30 GMT+0400<br>To: [email-masked]<br>Subject: Re: [#4443809] - 9513059953 / Rejected Refund<br><br>
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<div dir="ltr">Hi Varun,</div>
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<div>Thank you for contacting us and giving us the opportunity to serve you.</div>
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<div>Please accept our sincere apologies for the inconvenience and delay caused to you.</div>
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<div>We apologize for this experience. This is definitely not the experience we want our customers to have when they shop with us.</div>
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<div dir="ltr">We take such matters very seriously. We have now sent the feedback to the concerned team and they will surely take the necessary measures in this regard so that this error does not happen again in the future. <br><br>Kindly note that we have informed our team to make your refund complain of their priority and they will take action soon. </div>
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<div dir="ltr">Thank you for your understanding and cooperation. <br><br>
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<div>Feel free to contact us for further assistance.</div>
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<div>your friends,</div>
<div>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4443809