Subject: Note Added - [#4707490] Conversation with O T B Oder from May and not been delivered yet
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 15 Aug 2022 08:17:35 +0000

Hi ,    Imranali Shaikh added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4707490    Subject:  Conversation with O  T  B Oder from May and not been delivered yet   Requester: خلف العتيبي    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Vakeel &amp; Team,</div>
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<div class="MsoNormal">Store team had transferred the items to the respective wh and please find the below GTM for reference
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<a id="OWAAM45F0532D236D4D0091C637ED1951AF48" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Hbriyadh Warehouse</span></a>  <a id="OWAAM16B5CDE250AC49CBB71D5BD15E9E8A33" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Hbriyadh
 Outbound</span></a>  Nazam please find the items and do the needful ASAP.</div>
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<div class="MsoNormal"><img width="773" height="566" style="width:8.052in;height:5.8958in" id="Picture_x0020_12" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM3MTIyMzE4OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.7yLiTfBVtXOwzS38Mev_eP9tKkhW5tPEUAFo4mUeNnY" data-id="2043371223189"></div>
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<a id="OWAAMFDC73B556668490CB96DB6CED9797825" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Amani Aldossary</span></a> please convince the customer to receive the delivery
 since it is a last piece from store and after customer confirmation only store team had sold items.</div>
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<div class="MsoNormal"><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#777777'>Imran Shaikh</span></div>
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<div class="MsoNormal"><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#777777'>Area Manager
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<div class="MsoNormal"><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#777777'>Home Box Northern Region-KSA</span></div>
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<div class="MsoNormal"><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#777777'>Phone: +966 553093718 Ext-7160</span></div>
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<span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#777777'>E-mail:[email-masked]</span><span style="font-size:12.0pt;color:#777777"><br>
</span><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#777777'>Landmark Arabia | PO Box 91861 | Riyadh 11643 | Saudi Arabia</span><span style="font-size:12.0pt;color:#777777"><br>
<a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&amp;data=04%7C01%7CImranali.Shaikh%40landmarkgroup.com%7Cc35dbbb8bf444946e79f08d98bf402e8%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637694702392715085%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=sQwEgpOs0mHr4nMvBtimMia1lCi8Bhf%2FmM9%2BCcBVAHk%3D&amp;reserved=0" rel="noreferrer"><span style='font-family:"Arial",sans-serif;color:#777777'>www.homeboxstores.com</span></a></span><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#777777'> |
</span><span style="font-size:12.0pt;color:#777777"><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&amp;data=04%7C01%7CImranali.Shaikh%40landmarkgroup.com%7Cc35dbbb8bf444946e79f08d98bf402e8%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637694702392725071%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=SG8HKdRszOWGyWBg21f3MsJRVZlwcHFWgIt6UTwSJ50%3D&amp;reserved=0" rel="noreferrer"><span style='font-family:"Arial",sans-serif;color:#777777'>www.landmarkgroup.com</span></a></span><b></b>
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<div>From: Vakeel Ahmad &lt;[email-masked]&gt; <br>
<b>Sent:</b> Monday, August 15, 2022 10:36 AM<br>
<b>To:</b> Amani Aldossary &lt;[email-masked]&gt;; Hbriyadh Warehouse &lt;[email-masked]&gt;; hbriyadh delivery &lt;[email-masked]&gt;; Imranali Shaikh &lt;[email-masked]&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;[email-masked]&gt;; Yahia Taha &lt;[email-masked]&gt;; Home Box &lt;[email-masked]&gt;; Nabeel Haji &lt;[email-masked]&gt;; Mohammed Basheeruddin &lt;[email-masked]&gt;; Jamshid Kurikkal
 &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4707490] - Conversation with O T B Oder from May and not been delivered yet</div>
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<div class="MsoNormal"><span style="font-size:12.0pt">Hi <a id="OWAAME5B3CABACAE3405BBEB18ABC6E2C6514" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Imranali Shaikh</span></a> Sir,</span></div>
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<div class="MsoNormal"><span style="font-size:12.0pt">Please see the trailing help to solve this matter..</span></div>
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<b>From:</b> Amani Aldossary &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, August 15, 2022 10:09 AM<br>
<b>To:</b> Vakeel Ahmad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Hbriyadh Warehouse &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; hbriyadh delivery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Yahia Taha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Nabeel Haji &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohammed Basheeruddin &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Imranali Shaikh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4707490] - Conversation with O T B Oder from May and not been delivered yet</div>
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<div class="MsoNormal">Hi <a id="OWAAMDE835510C0B54DF9A0FD7675B921838E" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Vakeel Ahmad</span></a>,</div>
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<span style="font-size:12.0pt">Dawadmi store</span> is closed and I spoke with customer and agreed to cancel the order and refund, please do the needful.</div>
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<b><span style='font-family:"Times New Roman",serif;color:#1F3864'>Best Regards</span></b><b><span style='font-size:12.0pt;font-family:"Times New Roman",serif;color:#1F3864'></span></b>
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<b><span style='font-size:12.0pt;font-family:"Times New Roman",serif;color:#1F3864'>Amani.Aldossri</span></b><span style='font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#777777'><br>
Customer Care Center - Home box - KSA</span><b><span style='font-size:12.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D'></span></b>
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<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#777777'>Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia</span></div>
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<a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&amp;data=04%7C01%7CThikra.Alhazazi%40landmarkgroup.com%7C64f80072b15a49503fb808d977640de6%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637672093873405066%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=lYj4OiGZ%2FbjoCpkP287Zd8BN1nfLswwNB2xd4xdgnpA%3D&amp;reserved=0" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>www.homeboxstores.com</span></a><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'> |
</span><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&amp;data=04%7C01%7CThikra.Alhazazi%40landmarkgroup.com%7C64f80072b15a49503fb808d977640de6%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637672093873415059%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=UYODmWHJyUN2H2%2Bu9Gl3BSrstfBKEKH%2BHpiKkCqbpYk%3D&amp;reserved=0" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>www.landmarkgroup.com</span></a><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#777777'></span>
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<b>From:</b> Vakeel Ahmad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, August 14, 2022 4:45 PM<br>
<b>To:</b> Amani Aldossary &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Hbriyadh Warehouse &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; hbriyadh delivery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Yahia Taha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Nabeel Haji &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohammed Basheeruddin &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Imranali Shaikh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4707490] - Conversation with O T B Oder from May and not been delivered yet</div>
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<div class="MsoNormal"><span style="font-size:12.0pt">Hi <a id="OWAAMB79A012D843541AE9DD50CE0F5E12609" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Amani Aldossary</span></a></span></div>
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<div class="MsoNormal"><span style="font-size:12.0pt">According to the HDO team, they contacted the customer for two days, but the customer did not respond to our calls, so we dropped the item at the Dawadmi store. If the store team has re-arranged the delivery
 of this invoice from the store, only the store team can show the acknowledgment.</span></div>
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<b><span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:white'>Work Order Number</span></b>
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</td>
<td style="border:inset 1.0pt;border-left:none;padding:3.0pt 1.5pt 3.0pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<b><span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:white'>Work Order Details</span></b>
</div>
<div></div>
<div></div>
</td>
<td style="border:inset 1.0pt;border-left:none;padding:3.0pt 1.5pt 3.0pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<b><span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:white'>Invoice Work Order Status Description</span></b>
</div>
<div></div>
<div></div>
</td>
<td style="border:inset 1.0pt;border-left:none;padding:3.0pt 1.5pt 3.0pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<b><span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:white'>Remarks</span></b>
</div>
<div></div>
<div></div>
</td>
<td style="border:inset 1.0pt;border-left:none;padding:3.0pt 1.5pt 3.0pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<b><span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:white'>Customer Name</span></b>
</div>
<div></div>
<div></div>
</td>
<td style="border:inset 1.0pt;border-left:none;padding:3.0pt 1.5pt 3.0pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<b><span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:white'>Mobile No</span></b>
</div>
<div></div>
<div></div>
</td>
<td style="border:inset 1.0pt;border-left:none;padding:3.0pt 1.5pt 3.0pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<b><span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:white'>Subzone</span></b>
</div>
<div></div>
<div></div>
</td>
<td style="border:inset 1.0pt;border-left:none;padding:3.0pt 1.5pt 3.0pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<b><span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:white'>Area</span></b>
</div>
<div></div>
<div></div>
</td>
<td style="border:inset 1.0pt;border-left:none;padding:3.0pt 1.5pt 3.0pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<b><span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:white'>Work Order Status Description</span></b>
</div>
<div></div>
<div></div>
</td>
</tr>
<tr>
<td style="border:solid #C1C1C1 1.0pt;border-top:none;background:#FCFCFC;padding:1.5pt 1.5pt 1.5pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black;background:yellow;mso-highlight:yellow'>279255</span>
</div>
<div></div>
<div></div>
</td>
<td style="border-top:none;border-left:none;border-bottom:solid #C1C1C1 1.0pt;border-right:solid #C1C1C1 1.0pt;background:#FCFCFC;padding:1.5pt 1.5pt 1.5pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black;background:yellow;mso-highlight:yellow'>04-May-2022</span>
</div>
<div></div>
<div></div>
</td>
<td style="border-top:none;border-left:none;border-bottom:solid #C1C1C1 1.0pt;border-right:solid #C1C1C1 1.0pt;background:#FCFCFC;padding:1.5pt 1.5pt 1.5pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black'>SHOWROOM</span>
</div>
<div></div>
<div></div>
</td>
<td style="border-top:none;border-left:none;border-bottom:solid #C1C1C1 1.0pt;border-right:solid #C1C1C1 1.0pt;background:#FCFCFC;padding:1.5pt 1.5pt 1.5pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black'>LDAW</span>
</div>
<div></div>
<div></div>
</td>
<td style="border-top:none;border-left:none;border-bottom:solid #C1C1C1 1.0pt;border-right:solid #C1C1C1 1.0pt;background:#FCFCFC;padding:1.5pt 1.5pt 1.5pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black'>GS_URA1286</span>
</div>
<div></div>
<div></div>
</td>
<td style="border-top:none;border-left:none;border-bottom:solid #C1C1C1 1.0pt;border-right:solid #C1C1C1 1.0pt;background:#FCFCFC;padding:1.5pt 1.5pt 1.5pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black'>120114</span>
</div>
<div></div>
<div></div>
</td>
<td style="border-top:none;border-left:none;border-bottom:solid #C1C1C1 1.0pt;border-right:solid #C1C1C1 1.0pt;background:#FCFCFC;padding:1.5pt 1.5pt 1.5pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black'>JAHID KHAN MOHD ARIF</span>
</div>
<div></div>
<div></div>
</td>
<td style="border-top:none;border-left:none;border-bottom:solid #C1C1C1 1.0pt;border-right:solid #C1C1C1 1.0pt;background:#FCFCFC;padding:1.5pt 1.5pt 1.5pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black'>0543269984</span>
</div>
<div></div>
<div></div>
</td>
<td style="border-top:none;border-left:none;border-bottom:solid #C1C1C1 1.0pt;border-right:solid #C1C1C1 1.0pt;background:#FCFCFC;padding:1.5pt 1.5pt 1.5pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black'>29015104683620220428</span>
</div>
<div></div>
<div></div>
</td>
<td style="border-top:none;border-left:none;border-bottom:solid #C1C1C1 1.0pt;border-right:solid #C1C1C1 1.0pt;background:#FCFCFC;padding:1.5pt 1.5pt 1.5pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black'> </span>
</div>
<div></div>
<div></div>
</td>
<td style="border-top:none;border-left:none;border-bottom:solid #C1C1C1 1.0pt;border-right:solid #C1C1C1 1.0pt;background:#FCFCFC;padding:1.5pt 1.5pt 1.5pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black'>STORE SUPPORT : SSD Delivery</span>
</div>
<div></div>
<div></div>
</td>
<td style="border-top:none;border-left:none;border-bottom:solid #C1C1C1 1.0pt;border-right:solid #C1C1C1 1.0pt;background:#FCFCFC;padding:1.5pt 1.5pt 1.5pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black'>Close</span>
</div>
<div></div>
<div></div>
</td>
<td style="border-top:none;border-left:none;border-bottom:solid #C1C1C1 1.0pt;border-right:solid #C1C1C1 1.0pt;background:#FCFCFC;padding:1.5pt 1.5pt 1.5pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black;background:yellow;mso-highlight:yellow'>Postponed_ Customer did not answer</span>
</div>
<div></div>
<div></div>
</td>
<td style="border-top:none;border-left:none;border-bottom:solid #C1C1C1 1.0pt;border-right:solid #C1C1C1 1.0pt;background:#FCFCFC;padding:1.5pt 1.5pt 1.5pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black'>Khalaf Alotaibi</span>
</div>
<div></div>
<div></div>
</td>
<td style="border-top:none;border-left:none;border-bottom:solid #C1C1C1 1.0pt;border-right:solid #C1C1C1 1.0pt;background:#FCFCFC;padding:1.5pt 1.5pt 1.5pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black'>0538885332</span>
</div>
<div></div>
<div></div>
</td>
<td style="border-top:none;border-left:none;border-bottom:solid #C1C1C1 1.0pt;border-right:solid #C1C1C1 1.0pt;background:#FCFCFC;padding:1.5pt 1.5pt 1.5pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black'>Duwadimi</span>
</div>
<div></div>
<div></div>
</td>
<td style="border-top:none;border-left:none;border-bottom:solid #C1C1C1 1.0pt;border-right:solid #C1C1C1 1.0pt;background:#FCFCFC;padding:1.5pt 1.5pt 1.5pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black'>Dawadmi</span>
</div>
<div></div>
<div></div>
</td>
<td style="border-top:none;border-left:none;border-bottom:solid #C1C1C1 1.0pt;border-right:solid #C1C1C1 1.0pt;background:#FCFCFC;padding:1.5pt 1.5pt 1.5pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black'>Close</span>
</div>
<div></div>
<div></div>
</td>
</tr>
<tr>
<td style="border:solid #C1C1C1 1.0pt;border-top:none;background:#FCFCFC;padding:1.5pt 1.5pt 1.5pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black;background:yellow;mso-highlight:yellow'>279426</span>
</div>
<div></div>
<div></div>
</td>
<td style="border-top:none;border-left:none;border-bottom:solid #C1C1C1 1.0pt;border-right:solid #C1C1C1 1.0pt;background:#FCFCFC;padding:1.5pt 1.5pt 1.5pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black;background:yellow;mso-highlight:yellow'>05-May-2022</span>
</div>
<div></div>
<div></div>
</td>
<td style="border-top:none;border-left:none;border-bottom:solid #C1C1C1 1.0pt;border-right:solid #C1C1C1 1.0pt;background:#FCFCFC;padding:1.5pt 1.5pt 1.5pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black'>OTHERS</span>
</div>
<div></div>
<div></div>
</td>
<td style="border-top:none;border-left:none;border-bottom:solid #C1C1C1 1.0pt;border-right:solid #C1C1C1 1.0pt;background:#FCFCFC;padding:1.5pt 1.5pt 1.5pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black'>LRBW</span>
</div>
<div></div>
<div></div>
</td>
<td style="border-top:none;border-left:none;border-bottom:solid #C1C1C1 1.0pt;border-right:solid #C1C1C1 1.0pt;background:#FCFCFC;padding:1.5pt 1.5pt 1.5pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black'>GS_URA1286</span>
</div>
<div></div>
<div></div>
</td>
<td style="border-top:none;border-left:none;border-bottom:solid #C1C1C1 1.0pt;border-right:solid #C1C1C1 1.0pt;background:#FCFCFC;padding:1.5pt 1.5pt 1.5pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black'>120114</span>
</div>
<div></div>
<div></div>
</td>
<td style="border-top:none;border-left:none;border-bottom:solid #C1C1C1 1.0pt;border-right:solid #C1C1C1 1.0pt;background:#FCFCFC;padding:1.5pt 1.5pt 1.5pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black'>JAHID KHAN MOHD ARIF</span>
</div>
<div></div>
<div></div>
</td>
<td style="border-top:none;border-left:none;border-bottom:solid #C1C1C1 1.0pt;border-right:solid #C1C1C1 1.0pt;background:#FCFCFC;padding:1.5pt 1.5pt 1.5pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black'>0543269984</span>
</div>
<div></div>
<div></div>
</td>
<td style="border-top:none;border-left:none;border-bottom:solid #C1C1C1 1.0pt;border-right:solid #C1C1C1 1.0pt;background:#FCFCFC;padding:1.5pt 1.5pt 1.5pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black'>29015104683620220428</span>
</div>
<div></div>
<div></div>
</td>
<td style="border-top:none;border-left:none;border-bottom:solid #C1C1C1 1.0pt;border-right:solid #C1C1C1 1.0pt;background:#FCFCFC;padding:1.5pt 1.5pt 1.5pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black'> </span>
</div>
<div></div>
<div></div>
</td>
<td style="border-top:none;border-left:none;border-bottom:solid #C1C1C1 1.0pt;border-right:solid #C1C1C1 1.0pt;background:#FCFCFC;padding:1.5pt 1.5pt 1.5pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black'>STORE SUPPORT : SSD Delivery</span>
</div>
<div></div>
<div></div>
</td>
<td style="border-top:none;border-left:none;border-bottom:solid #C1C1C1 1.0pt;border-right:solid #C1C1C1 1.0pt;background:#FCFCFC;padding:1.5pt 1.5pt 1.5pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black'>Close</span>
</div>
<div></div>
<div></div>
</td>
<td style="border-top:none;border-left:none;border-bottom:solid #C1C1C1 1.0pt;border-right:solid #C1C1C1 1.0pt;background:#FCFCFC;padding:1.5pt 1.5pt 1.5pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black;background:yellow;mso-highlight:yellow'>Postponed_ Customer did not answer</span>
</div>
<div></div>
<div></div>
</td>
<td style="border-top:none;border-left:none;border-bottom:solid #C1C1C1 1.0pt;border-right:solid #C1C1C1 1.0pt;background:#FCFCFC;padding:1.5pt 1.5pt 1.5pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black'>Khalaf Alotaibi</span>
</div>
<div></div>
<div></div>
</td>
<td style="border-top:none;border-left:none;border-bottom:solid #C1C1C1 1.0pt;border-right:solid #C1C1C1 1.0pt;background:#FCFCFC;padding:1.5pt 1.5pt 1.5pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black'>0538885332</span>
</div>
<div></div>
<div></div>
</td>
<td style="border-top:none;border-left:none;border-bottom:solid #C1C1C1 1.0pt;border-right:solid #C1C1C1 1.0pt;background:#FCFCFC;padding:1.5pt 1.5pt 1.5pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black'>Duwadimi</span>
</div>
<div></div>
<div></div>
</td>
<td style="border-top:none;border-left:none;border-bottom:solid #C1C1C1 1.0pt;border-right:solid #C1C1C1 1.0pt;background:#FCFCFC;padding:1.5pt 1.5pt 1.5pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black'>Dawadmi</span>
</div>
<div></div>
<div></div>
</td>
<td style="border-top:none;border-left:none;border-bottom:solid #C1C1C1 1.0pt;border-right:solid #C1C1C1 1.0pt;background:#FCFCFC;padding:1.5pt 1.5pt 1.5pt 1.5pt">
<div class="MsoNormal" style="mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black'>Close</span>
</div>
<div></div>
<div></div>
</td>
</tr>
</tbody>
</table>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
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<div class="MsoNormal"><b>Regards,</b></div>
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<div class="MsoNormal"><b><span style='font-family:"Bradley Hand ITC"'>Vakeel Ahmad</span></b></div>
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<div class="MsoNormal"><b><span style='font-family:"Andalus",serif'>Supervisor -HDO</span></b></div>
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<div class="MsoNormal"><span style='font-family:"Andalus",serif'>Home Box Riyadh Warehouse</span></div>
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<span style='font-family:"Andalus",serif'>Mobile No +966 549183975 Ext: 4031</span><span style='font-size:8.0pt;font-family:"Andalus",serif'></span>
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<b><span style='font-family:"Andalus",serif'>E:</span></b><span style='font-family:"Andalus",serif'><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span>
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<b>From:</b> Amani Aldossary &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Sunday, August 14, 2022 3:33 PM<br>
<b>To:</b> Vakeel Ahmad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Hbriyadh Warehouse &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; hbriyadh delivery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Yahia Taha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Nabeel Haji &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohammed Basheeruddin &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Imranali Shaikh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4707490] - Conversation with O T B Oder from May and not been delivered yet</div>
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<div class="MsoNormal">Hi team,</div>
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<div class="MsoNormal">The customer claimed that she didn’t receive her order till now, please share the POD.</div>
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<div class="MsoNormal"><img width="1283" height="336" style="width:13.3645in;height:3.5in" id="Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM3MTIyMzE5NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.aORLq7jqb5-JS7dJRievdl2uoqMthPJPs-pqnLwb-xg" data-id="2043371223195"></div>
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<b><span style='font-family:"Times New Roman",serif;color:#1F3864'>Best Regards</span></b><b><span style='font-size:12.0pt;font-family:"Times New Roman",serif;color:#1F3864'></span></b>
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<b><span style='font-size:12.0pt;font-family:"Times New Roman",serif;color:#1F3864'>Amani.Aldossri</span></b><span style='font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#777777'><br>
Customer Care Center - Home box - KSA</span><b><span style='font-size:12.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D'></span></b>
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<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#777777'>Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia</span></div>
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<a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&amp;data=04%7C01%7CThikra.Alhazazi%40landmarkgroup.com%7C64f80072b15a49503fb808d977640de6%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637672093873405066%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=lYj4OiGZ%2FbjoCpkP287Zd8BN1nfLswwNB2xd4xdgnpA%3D&amp;reserved=0" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>www.homeboxstores.com</span></a><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'> |
</span><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&amp;data=04%7C01%7CThikra.Alhazazi%40landmarkgroup.com%7C64f80072b15a49503fb808d977640de6%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637672093873415059%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=UYODmWHJyUN2H2%2Bu9Gl3BSrstfBKEKH%2BHpiKkCqbpYk%3D&amp;reserved=0" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>www.landmarkgroup.com</span></a><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#777777'></span>
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<b>From:</b> Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Saturday, August 13, 2022 10:06 PM<br>
<b>To:</b> Amani Aldossary &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Yahia Taha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4707490] - Conversation with O T B Oder from May and not been delivered yet</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi Team.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">The customer claim that she did not receive the order. </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Kindly provide POD for the same or check and arrange delivery if not delivered. </span></div>
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<strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Please note that we receive update from GCRM: Dawadmi store has been closed. Check with CCC.</span></strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Invoice: 29015104683620220428</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">CRM: 4075793</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Thanks&amp;Regards.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">The Support Team.</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Fri, 12 Aug at 10:11 AM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi Team.</span><span style="color:#183247"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">The customer claim that she did not receive the order. </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Kindly provide POD for the same or check and arrange delivery if not delivered. </span></div>
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<strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Please note that we receive update from GCRM: Dawadmi store has been closed. Check with CCC.</span></strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Invoice: 29015104683620220428</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">CRM: 4075793</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Thanks&amp;Regards.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">The Support Team.</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Thu, 11 Aug at 1:51 PM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">The customer claim that she did not receive the order. </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Kindly provide POD for the same or check and arrange delivery if not delivered. </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Invoice: 29015104683620220428</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">CRM: 4075793</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thanks&amp;Regards.</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">4707490:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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